can i get data back if i have the disk but new installation

My virtual envirnment broke so i have to rebuild my immich (yes i don't have backup jet) I have the disk with all my assets, so i will mount that into the new VM. My question is then, if i make a new clean immich installation and add my 2 other users, would i then be able to get all assets back to the users ?
30 Replies
Immich
Immich2mo ago
:wave: Hey @KristianHS, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :ballot_box_with_check: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed. Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
bo0tzz
bo0tzz2mo ago
Do you have a backup of the database?
KristianHS
KristianHSOP2mo ago
dont think so, i install immich with docker compose, and that was on the disk that i have reinstalled proxmox on.
bo0tzz
bo0tzz2mo ago
Then you'll have to start the new instance with an empty UPLOAD_LOCATION and upload all the files from the old one
bo0tzz
bo0tzz2mo ago
And then set up backups, this time
Zeus
Zeus2mo ago
there should be automatic database dumps in the upload_location folder, are you 100% sure you don't have those?
KristianHS
KristianHSOP2mo ago
i will have a look at this, and yes i will get som backup solution im not sure. How can i check that?
;-)
;-)2mo ago
go to your upload_location folder and look for "backups". there should be files like immich-db-backup-${date-of-the-backup}-${your-immich-and-database-version}.gz in it
Immich
Immich2mo ago
So when people say "x is not a backup tool" what they are actually saying is "you probably don't actually want a single point in time copy of your data", which is what that tool is doing. And that "backup tools" exist today that: - can run on a schedule - only copy new/changed data (incremental) keep track of changes over time in the backup, with the option to restore to a previous version This gives you the ability to recover a file that was deleted some time ago, restore to a point prior to data corruption, etc., all while being space efficient (similar blocks are deduplicated) Popular backup tools are restic and borg.
;-)
;-)2mo ago
this is very important btw. just copying is not a backup tool. use some of the recommended options :)
F4mouZSt4r
F4mouZSt4r2mo ago
For example, there should be automatic scheduled backups every day at 2:00 a.m.
No description
KristianHS
KristianHSOP2mo ago
thanks, i will have a look when i have the new VM up and running again 👍
KristianHS
KristianHSOP2mo ago
i can see these on my disk, i believe that is what i need?
No description
KristianHS
KristianHSOP2mo ago
i get this when i try to restore
No description
Zeus
Zeus2mo ago
what command are you trying to use? you are missing the | characters
KristianHS
KristianHSOP2mo ago
i had to be sudu su, now it seems to restore 🙂
KristianHS
KristianHSOP2mo ago
No description
KristianHS
KristianHSOP2mo ago
so now it's done i think, should i now just make sudo docker compose up -d?
KristianHS
KristianHSOP2mo ago
the immich server won't start up
No description
Zeus
Zeus2mo ago
logs please
KristianHS
KristianHSOP2mo ago
No description
KristianHS
KristianHSOP2mo ago
this is wat i see multiply times
F4mouZSt4r
F4mouZSt4r2mo ago
whats your docker-compose.yml ? It looks for a folder called <UPLOAD_LOCATION>/.... (?)
KristianHS
KristianHSOP2mo ago
The .env had the wrong path, thank you 👍 i can sign in and see all my photos again, now I just need to check with de 2 other users 👍
F4mouZSt4r
F4mouZSt4r2mo ago
perfect
KristianHS
KristianHSOP2mo ago
It's working for the users as well, just wanted to update the case 👍
F4mouZSt4r
F4mouZSt4r2mo ago
glad it worked you can close the support-ticket with /close
Immich
Immich2mo ago
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