Valorant login /loading issues Texas
Game takes too long to open (around 15 minutes). This started happening after recent new act update. Any solution?
278 Replies
im actually having the same issue only now my riot app wont even log me in
have you figured this out? I started having this same issue after the update as well.
so ive been told to uninstall and re install but alas it didnt work for me
same
riot support responded to me maybe this can help yall, it didnt help me
this also wont help me lol
the issue is literally riot related
yep they claim it’s our internet tho😭😭😭
everything ran perfectly fine before this update
i agree
im playing other games perfectly fine
same
every internet issue they suggest is already what ive done a long time ago
same
so its most definitely them
as soon as they sent me that i was like bruda
i did all that
😭😭😭
lazy response ig 🤷♂️ Ai is getting crazy these days
LOL bro copy and pasted an Ai response
😂😂
this is also happening to me
im no longer slowly losing respect for this team of devs and coders its now happening fast as hell
are you located in texas servers
?
yeah, bc they have a shit ton of complaints but are convinced it’s an internet issue on our end 😂
are they down ?
my ping is working perfectly fine in game, it’s just the client taking yrs to load in and when i am loaded in there’s a shit ton of bugs
https://discord.com/channels/679875946597056683/1408910828782092328 rn alot of texas servers are reported to slowly load in
cuz texas servers for other stuff is still up and most companies use the same location of servers
this also happened to me yesterday where I was unable to load in for a loooooooooooooooooong time
and I quit
tryna check my shop
when i bought something it loaded tho ☠️
it JUST let me in a few seconds ago but everything was off saying "service unavailable"
i was losing my shit last night thinkin my pc was broken
yeah no i see something differnet then whats in there
this happened to me and I was tryna get the vct karambit and my pc finally worked when the karambit got put offsale
it forces me to log out
val hates us rn fr
mine did that a cpl times
i mean ive loaded in to play, but my game eventually disconnects
and when it disconnects and i try it again it gives me val error
i wish i got that far
if im unlucky its this
but if im midly lucky it'll try to launch val
ya not being able to even login sucks😭
it forces me to log out if val doesnt launch within a few minutes
its annoying af
this new update is what it is
they just breaking their shit so it breaks mine >:(
i wish they would try and look into fixing it especially w the amount of complaints
nah they'd rather blame user error then admit its them
sucks tho thought my money was going to them making sure this cant happen
Can whoever has the issue send their ShooterGame.log file at
C:\Users\YOURUSERNAME\AppData\Local\VALORANT\Saved\Logs@IbuyOmen ^
i am not gonna have a fun time locating this
i have already sent mine to riot support and they sent me back “a solution” so idk i give up😂
soo on a bad note this might not exist on my pc as basically nothing with val in the name shows up other then clips folder and the game its self no files further then that either
can you send step by step how to do that?
replace YOURUSERNAME with your windows username, open explorer and paste the whole thing in as the file path
erm bad news
said file doesnt exist
so scale of 1-10 how cooked am i
you wont believe it
typing it was the issue
i had to find it by hand :(
so what do i do with the file
send it here or
yes please
can I send you mine in a bit if you don’t mind?
sure
where did u find it😭
uuhhh okay
one sec
go to this pc double click your main drive from there open the users file chose your user then open app data then local find valorant open saved then open logs and finally its should be right there
dont know if i did great explaining but there
whats your riot id
like the name and tag line right ?
yes
Omen #TxT
including the space?
oh i put that there didnt know if it could be jammed together or not
so no space
can you
1. Win + R,
2. type cmd and hit enter,
3. paste in
tracert 172.64.153.46 and send me the results
@bivi can you do the samein the file i sent or ?
in the window that opens
Ts so dumb
Do you want me to try help?
How can I get help on console please
@Atr envy riot id pls and do the above on a PC
@Riviere hey so I’m actually having the issue on both pc and console. I was able to get in using a EU account or if I used a vpn for a different state other than Texas
Can you do the same thing as IBuyOmen?
Riot ID, ShooterGame.log, traceroute
What else u want me to do rivière
Just what I asked before
I said my tag
Never mind my fault
I keep saying val Lfg
Can I text u it please
@Riviere
lmfao
sure
Did u get it
Yep
do you have a PC you can do this on
No just console
@Riviere bigplast #8149
No space
Not near my pc but will do that here in a few
Thanks
Is there really anything I can do
I haven't worked much with console yet so idk how to get diagnostics data off it
prob not
since console puts crazy locks on getting any info
before i plan on getting off i wanna know if i just gotta wait for patch notes of some sort or sum
Is it a server thing
Probably not but can't say for certain
@Riviere feeling like a Texas server thing
alright thanks for the help tho
Ye do they have any ideas
@Riviere
yeah also having an issue with my val not loading or giving error codes
tried everything in the book
and nothing
i also live in Texas
1. Riot ID?
2. Send your ShooterGame.log file at
C:\Users\YOURUSERNAME\AppData\Local\VALORANT\Saved\Logs
3. Do the tracet above https://discord.com/channels/679875946597056683/1408820327685030020/1409015381179367505okay one sec
xSynckishi#1454
My goat ty
I sent the most recent one
could you relaunch valo, wait for it to close, and then send the latest one again?
It looks like its not complete
Ofc
thank you
Might take a while for it to close on its own since I was sitting here for like 15m and just decided to end the val process
oh
you can just alt tab and leave it in the background for a while
Alright
lucky me
most recent one
@Riviere here ya go
thanks, looks like yours tried to connect to a diff server, can you do the tracert with 172.64.146.73
probably just leads to the same rough place but
better safe than sorry
ofc
one sec
tysm
Ofc
Is it just Texas @Riviere
I'm guessing the issue will be escalated for further review and to be worked on?
yes
When yall think it will work
No clue man
might be a while
Unless riviere can answer that, because it isn't even showing there's a issue on the val website
What if we on console🫤
Are you in Texas
can I dm u about an issue or do u guys only help in the server ?
It’s rare I check dms
oh okay well I put my issue in here too if u could help me when ur not busy
is this issue resolved ?
doesn't seem like it
Nah same thing
Same issue here in DFW change DNS flush erverything still have same issue
okay so mainly a texas issue
i read the log here is couple thing looks sus Failed to read DnsConfig//CONNECTION_WIFI and CONNECTION_NONE// temporarily_unavailable: Unable to connect to server、RNET_NOT_CONNECTED、Player must be signed in、Failed to fetch UserInfo from RSO
I mean if more likely in TX only it will be specturm issue maybe not sure does yall using specturm
just do this and send it in the chat
yeah I do
but someone else in here uses AT&T
try to contact spectrum and see what they say
yea so i guess it might be ISP tho when reading log it also shows Failed configuring with PAC script
if you afk unplug your modem for about 4 hours they reset a PORT for u, So i gonna give a try//i was trying to fix this shit like 8 hours now
Might let us know if it works, I tried everything yesterday and nothing, i just feel like it might have to do with the val texas servers or something
It was working before, then stopped
try to get your shooter gamefiles as well
this right here @z
Yea I was scratching my big ass head to fix it BTW try removed intel graphic driver it seems a bit buggy// after uninstall 3of 10 I can go into the game
Also do u have like random package loss issue? With cable sometime package lost 1.4k in a game but sometime no issue
when i could play i had like 34 packet loss
nothing more
Just change the Input TSP repeat to enabled
Did that work for you?
Did Spectrum like change theyre internet? I've noticed it taking longer to get into discord calls as well as Val being broken ever since they had an outage in my area
Yeah I’ve also noticed this also
Honestly considering changing Internet providers
Just don’t feel like going through all that and it’s an issue on Val’s end
yes, def a texas issue
ngl I've been having issues since the spectrum outage in Texas myself. 🙁
i also have spectrum
yeah same
oh but we never had an outage
I can play league of legends without a problem, but valorant? so many problems
mmm ur lucky
i can barely get riot to open up properly
I've even tried the whole firewall solution, rebooting the router, uninstalling & re-installing
my gameplay is fine but 95% of the time i cant get past the launch screen
i have to stare at waylay for 15 minutes then get an error
me too, did cmd prompt, rebooted, uninstalled, everything
every youtube video
It would let me play a single TDM then make me restart the client
nothing works
i was lucky enough to play 3
At one point, thought I fixed it and was playing a 2nd one but it DCed halfway through
are you in dallas?
nope, out in El Paso
ah im in dallas
i have a friend in dallas but she doesnt have issues, maybe because she has a different internet
I gave up trying to play valorant for the time being, seeing as I can't even play
Could be.
im assuming its a server issue between spectrum and riot in texas
thats my only guess
I sent a ticket into support last night, only to be told that it's gonna be awhile before they get to it because of the high volume lmao
I got my ticket response back
they just asked for logs, still waiting for a reply back
let em know that this is my guess
I sent my logs in with my ticket but still waiting 🥲
they sent me RRT (logs app thing) and im waiting for a reply
ask her if its AT&T
im in San Antonio rn and using spectrum and also having these issues
its getting annoying
I got in with a VPN
which
I tried to use proton vpn and val blocked it
ngl I forgot to mention but I 've even been having trouble logging onto the riot website. It took awhile before it would even let me in to send my ticket lol
Ostrich
It’s on mobile
wait huh
how does that work?>
Hotspot
me too. i logged in yesterday to make my ticket and closed the tab. i tried logging in today and it didnt work, "captcha failed" after loading for 5 minutes. then i tried doing it again after a few hours and i was magically logged in lol
same thing is happening in texas rn
yes it worked for me too. i switched to hotspot to launch the game successfully, then switched to my spectrum internet for better ping. gameplay was never affected, just connection issues in and out of games.
what pisses me off is that riot themselves havent addressed this issue
like at least pubically say "we are aware of this situation and are trying to fix it"
okay so
I just called spectrum
They took a look at you and the issues are on valorants end
not spectrums
He said they're having issues connecting with the servers
which is affecting 69% of the player base here in texas
I’ve literally been trying to get info and help lol
calling spectrum over a video game is something i would not expect from someone 💀
like a whole riot team
I wanted to see if it was a spectrum thing or val
like a twitter post or a ⚠️ on client
I'm not about to pay for wifi and im having issues using it
100%
There’s ~10 people affected rn, that’s not enough for a post on a weekend
10 people that you know of
i know very damn well that hundreds are affected, they just havent spoken up
not everyone has discord and knows where to ask about these issues
I asked the network team to check the stats so
¯\_(ツ)_/¯
any word
def not 10 people
Thank you Riviere, you're honestly doing everything in your power to help us and we do greatly appreciate it
I legit thought it was just my computer having issues, but I'm glad it's not just me having the problems.
i thought my computer was having issues the first night
after a whole disk and registry defrag i knew it was not my pc
i made a discord jst bc of this issue so im sure there is more
some of my friends on riot online said they have issues loading in as well and they’re from TX
I had this problem I just used a vpn and connected to my phones hotspot not the best but it works ig
i live in dfw & been having this issue. my other friends also having this issue as well 🤷♀️
tried flushing dns and restarting my router but nothing worked.
what internet provider do yall use?
spectrum. pretty sure it’s a spectrum thing
its not
i was able to launch fine friday during the day but when i logged in at night, i was having trouble logging in
im on AT&T
def js a texas server thing
its like
a spectrum and riot inteference thing
:(
having same issue - tx, spectrum, valorant login issue for days now
This looks to be an issue between Cloudflare and the ISPs around TX
I'd recommend to use VPN service to route around the issue
I would usually recommend Cloudflare WARP for this, but unfortunately, I don't that would help in this case.
so ur saying it would work if I just connected to for example, dallas tx VPN servers
it isn't i called spectrum
same here
i talked to someone in EU servers with the "error 29" and he said he fixed it by turning his vpn off
That would most likely be an unrelated situation
im aware, but im just saying a vpn might not work. i dont have a vpn, so im not sure
which VPN is recommend for this?
im guessing any
I tried proton VPN and it was giving me some errors
I'll try it again here ina bit
using nordvpn connected to dallas tx servers doesn't work
returns error val 59
don't connect to any texas servers rn
try a diff state
lms
All these issues are occuring in texas
it might be either that or spectrum
im usin spectrum rn
it isn't spectrum I called them earlier they said 69% of the player base is having connection issues with val
69
hm?
I connected to kansas city and login is fast
see if u can play the game
it works but a lil laggy
yeah so its a val issue with their texas servers
try a state thats close to texas that usually gives you the second best ping without a vpn
was able to launch today without vpn 😀
u got in-game and everything?
wow
yeah surprisingly... i get into a dm and when i requeue i would get kicked out but didnt happen this time.. for now
literally was playing earlier and i can't load up the game now :(
i did that yesterday and got lucky as hell
did it once then never again
logging in with hotspot also works, just not practical for in game ping
Once you’re logged in it might work switching back to your normal internet
yes, but i dc in game or menu
i played 3 deathmatches, it takes 3 minutes to start q between each because the game still thinks im "in game" even though its been done
its also such a hassle to keep switching internets, but if your desperate for valorant i guess its a temporary solution
Yo is it almost fixed I can’t play with this lag
need a quick fix for this, im literally offering money,
what server should i use on a vpn
i have nord can connect anywhere
my brother uses the same network as me, he has no issues
wait wtf, im not even from texas LOL
SO WARP does work but you have turn off after get into the game
i mean it is really a huge headache// i was thinking the lastest windows update kb that thing cause that and recovery the restore point and reset
Cloudflare WARP?
can u lmk how to do this?
We are aware the temporary workarounds are a headache, but they’re temporary until the issue is resolved. Thank you for your patience.
just download on cloudare
and before you login enable that
then start the game
then stop it
but thing is when u try to report some one it will not go thru and give u message xxxxxxs error something like that
also when u finished the game you will need about 1-2 mins to let ur status shows ready
omg i thought it was just me for so long
can i get some help too or is it riot thing
^^
@słeepy.
is it true servers are actually down now?
valorant servers in texas
well riot
they said so or ?
alright
yeah i figured
e
i cant send it
unless im just lagging
it doesnt show it though
Can’t send which one
The file?
like everything lol
nvm if i send it one at a time it works for some reason
Send them one at a time. Dont send the file and ur riot ID at the same time
how should i do it
uh
you should take riots advice
and try again later?
😭
having this exact same issue, still have no idea if this is a me problem or a riot problem
help me solve the problem
you must be new here
everyone is encountering that problem and youre demanding that i fix it for you
😂😂
oh so riot problem?
my game was fine all day, just happened to me now, but it seems like this has been happening since yesterday or smth
yes…
thats what this whole channel is about
sry mate i just got here, not exactly educated on this whole matter
but anyways ty for clarifying, i can atleast rest easy knowing i dont have to do anything XD
all good
its a conflicting issue with texas and riot
i have the same issue in europe bro
its not only texas
turn off vpn
did alr
i mean discord having same shit issue
I finally heard back from my ticket that i sent in about the issues, and they just sent me a bunch of different ways to try and fix the issue lol
Any updates or work around ? I even tried creating a Canada account but the same issue comes up
Same they assume it’s with my own WiFi
Yeaaaah. They basically told me 4 different ways on my end, unfortunately none of them have worked
It's crazy that nothing else is giving me any trouble or errors about connection. Just Valorant & the riot websites
Yeah that’s basically all player support can suggest, they’re not network engineers
And neither am I, the issue has been raised so please be patient while it’s looked at 🙏
Thank you! I appreciate it.
It started working for me guys
Logged me in right away
works for me as well now
No VPN needed? And what about discord for you
ya no vpn
i haven't tried discord yet
it logged me in and launched the game right away, but im still waiting on the loading screen for a while
it works too
but
yea confirmed it work now
Works for me now too
another thing it seems swap to x870 with 5g port, my ping get much lower to tx server which do not make any sense but yea looks good
yeah, I haven't tried to play yet but it let me log in right away without issue which is already progress lmao
in a match for the first time since update will update on how it goes ig
well other than facit lagging my frames it ran no crash W
i still get dced from game
i have no issues loading back in tho
crashed twice
well, now it's not letting me connect with a "Uefi secure boot is required" lmao
okay so if I restart my computer no issue. but there's an issue if i decide to exit out and then try to get back in lol
only when i click bruh
It looks like freezes not network issue tho
yeeee mines completely back to normal
Bet
Been stuck on this screen forever , even reinstalled the game , help please
Update your igpu driver
Via windows update?
No updates there
Same it takes 15-20 minutes to open the game
How to do that on intel?
intel graphics software?
Your issue might be different cause the post title:
but
https://www.intel.com/content/www/us/en/support/detect.html
download and install
Then open and update your igpu
Intel
Intel® Driver & Support Assistant
The Intel® Driver & Support Assistant helps keeps your system up-to-date by detecting when updates are available.