Request for Assistance – Unauthorized UC Deductions on PUBG Mobile (Midasbuy Purchase)
Dear Midasbuy Support Team,
I am requesting your urgent assistance regarding an issue with my PUBG Mobile account.
Player ID / IGN: 5472468023 / M͜͡4么SHANI
Email: msulman147@gmail.com
Phone: +92 3425930009
Recently, my account has been affected by repeated “Refund application successful” and “UC Deduction Notice” messages, resulting in large UC deductions (most recently around 30,000 UC). I want to confirm that I never initiated any refund requests.
This same problem occurred last month, at which time I re-purchased 6000 UC through Midasbuy to secure my account. Despite contacting PUBG Mobile support, I have not received a response or resolution, and the problem has now repeated with even greater UC losses.
Proof of Purchase (Midasbuy orders):
SG250822X5EKPN7V9WY1YE
SG250821M8N5UPI67XXIEE
SG2508203PBRPZIBX205IE
SG25081967DRXU8KCKX6IX
I kindly request your help to:
Verify these purchases in your system.
Confirm that I did not request any refunds.
Escalate this matter to PUBG Mobile/Tencent so that my deducted UC can be restored and my account protected from further unauthorized refund deductions.
I have attached screenshots of the deduction messages and my purchase history for your reference.
Thank you for your support. I look forward to your urgent assistance in resolving this issue.
Best regards,
Muhammad Sulman
Player ID: 5472468023
Player Name: M͜͡4么SHANI
I am requesting your urgent assistance regarding an issue with my PUBG Mobile account.
Player ID / IGN: 5472468023 / M͜͡4么SHANI
Email: msulman147@gmail.com
Phone: +92 3425930009
Recently, my account has been affected by repeated “Refund application successful” and “UC Deduction Notice” messages, resulting in large UC deductions (most recently around 30,000 UC). I want to confirm that I never initiated any refund requests.
This same problem occurred last month, at which time I re-purchased 6000 UC through Midasbuy to secure my account. Despite contacting PUBG Mobile support, I have not received a response or resolution, and the problem has now repeated with even greater UC losses.
Proof of Purchase (Midasbuy orders):
SG250822X5EKPN7V9WY1YE
SG250821M8N5UPI67XXIEE
SG2508203PBRPZIBX205IE
SG25081967DRXU8KCKX6IX
I kindly request your help to:
Verify these purchases in your system.
Confirm that I did not request any refunds.
Escalate this matter to PUBG Mobile/Tencent so that my deducted UC can be restored and my account protected from further unauthorized refund deductions.
I have attached screenshots of the deduction messages and my purchase history for your reference.
Thank you for your support. I look forward to your urgent assistance in resolving this issue.
Best regards,
Muhammad Sulman
Player ID: 5472468023
Player Name: M͜͡4么SHANI
Solution
For matters related to Midasbuy, please contact the customer support for further assistance in this regard.
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