library update tasks

Hi everyone, I have a concern about the library update tasks. When I add new photos into my watched folder, it seems like the jobs don’t start automatically (or only very randomly). So I’m wondering: Is it normal that the detection of new files is slow or inconsistent? Is there a specific setting I should check to force immediate indexing? Or do I always need to manually trigger a "Rescan" / "Scan All Assets" for the new photos to be picked up? Thanks a lot in advance 🙏 This would really help me understand if it’s a bug or just a misconfiguration on my side. immich stack compose : https://mega.nz/file/q5hXzYxL#WGD0yRAHzFZ7P0rQgIeTyNa3bEAkmF-Y1RdM-nma0Jk immich env file : https://mega.nz/file/TkABxaBb#ju-iafyIMktQHkYmK3Qq6rzIoaqepPBF-P_BVKjo2ns
20 Replies
Immich
Immich2mo ago
:wave: Hey @Morchipon, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :ballot_box_with_check: uploaded the relevant information (see below). 7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
Finn
Finn2mo ago
bo0tzz
bo0tzz2mo ago
What sort of storage is it on?
Morchipon
MorchiponOP2mo ago
hi, it's define standard Hi, storage library or system immich ? photo library on NAS synology DS920+ Docker immich on other server, other ip on local
bo0tzz
bo0tzz2mo ago
File watching usually doesn't work well on network mounts
Morchipon
MorchiponOP2mo ago
argh its NFS Mount on docker compose So. Mount NFS with immich its not good ?
Zeus
Zeus2mo ago
not for minute-to-minute file watching
Morchipon
MorchiponOP2mo ago
But for scan, normally we are good?
Morchipon
MorchiponOP2mo ago
watch what's happening
No description
Zeus
Zeus2mo ago
NFS for immich works fine in general, I have no idea about your system
Morchipon
MorchiponOP2mo ago
My system? where installation immich server ? Processor Brand Intel Model Gen Intel® Core™ i5-12600H Cores 12 Threads 16 Frequency 4.5 GHz
Zeus
Zeus2mo ago
I mean your NFS mount, network setup, etc but if you have an actual issue I would focus on the website and post logs as well if you are missing thumbnails
Morchipon
MorchiponOP2mo ago
It's on docker compose in stack for portainer
Morchipon
MorchiponOP2mo ago
Hello. It's log in mobile application after update.
No description
Morchipon
MorchiponOP2mo ago
In the scan settings, it does not start the scan of the external library, what should I do?
No description
Morchipon
MorchiponOP2mo ago
Snif snif
No description
Morchipon
MorchiponOP2mo ago
I don't understand why it works when I restart the immich_server container every time? This is not a solution.
Morchipon
MorchiponOP2mo ago
Look. I just restarted the immich_server image, the transcoding starts in the tasks, but nothing happens in the logs.
No description
No description
Morchipon
MorchiponOP2mo ago
Anyone to help me tonight? Hi, anyone please ? Today, I launched a scan but nothing was executed. So I restarted the immich-server container, and then it launched the scans on facial recognition and thumbnails. But in the afternoon, I realize that there are no more people and that it has deleted everything.

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