Mobile resyncs photos I FULLY delete in web

Previous discussions suggested it won’t do that, but it does. 1. sync from mobile 2. delete in web (delete from trash too) 3. see how it resyncs from mobile Replicated with a single clean photo: - add to iPhone photos - wait for sync - make sure it’s on web - delete on web (delete from trash too) - see how app resyncs it as soon you reopen Beta timeline on latest versions This appears to happen only AFTER you delete from trash
6 Replies
Immich
Immich2mo ago
:wave: Hey @smileBeda, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :ballot_box_with_check: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed. Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
Alex Tran
Alex Tran2mo ago
expected behavior at the moment, there is work going on to show you a list of deleted assets that are still present on the local device so you can choose to delete them
smileBeda
smileBedaOP2mo ago
so you can choose to delete them
Meaning, the choice would then be to delete from iCloud, basically? So for now workaround is "do not delete online trash", if I get you correctly? Note that in a previous exchange a contributor (or is it mod, when they have that IMCH tag on discourse) advised me it wont happen. Just pointing this out as it might not be clear to all 😉 It is not something making me nuts so all good lol. Interesting is also that the re-upload of those assets is astonishingly fast, almost as if... they where still there 😛
Alex Tran
Alex Tran2mo ago
No, you can also use Immich mobile app to clean up those assets, if you choose to Delete from the mobile app, it will ask if you want to delete from your iCloud as well Anyone can have the IMCH tag, only the different name's colors are either Support Crews, Contributors, Admin or Team
smileBeda
smileBedaOP2mo ago
Worked, thanks
Immich
Immich2mo ago
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