Couldn't Update
i have tried everything youtube, support and even made a post but still nothing works if there is a real support guy who can help me pls help because the support bots dont understand my problem
68 Replies
What did support say?
first they told me the steps to fix the game but it required me to have the game when im having the problem in the setup, Then they told me some steps to clean my browser and stuff which i did still didnt work, Now its telling me to use riot repair tool but guess what it requires me to have the game
šš
Reply to the ticket and let them know
i did
waiting for their reply
bro
i have said i dont have the game for 3 replys and the support is asking me to add riot and valorant to the firewall whatever and launch the game
Ah, let them know again š
this time i wrote a paragraph
hopefully the bot understands
Can you send me a SS of what you have open in your system tray when you try opening valorant exe?
okay
Did you happen to spoof your PC by any chance?
what is spoof?
;-;
btw when i try to install valorant from the the setup it doesnt install it starts repairing even tho i have deleted everything
Press windows key + r
Type msinfo32
Show ss
Does the Riot Client open at ALL?
nah
i dont have the riot client
its also gone
You need the riot client to be able to play valorant
yea i try to install it
Go to C:\Users\YOURUSERNAME\AppData\Local\Riot Games\Riot Client\ and see if it shows any files
nah
open files
click OS
USERS
whatever you have ur pc named
AppData
Local
Riot Games then send SS
jst this
what
the hell is that
idk š
are you opening the exe file by any chance?
like extracting the exe file
i dont think so
click the folder
send ss
this?
or am i dumb
IDK why it looks like this
It should look like this
yk revo uninstaller right
...
yes
so i kind of deleted everything
no trace
of anything
okay
but it should install new ones
Delete the Riot Games folder, all the valorant exe files you got as well
all the old exe files delete em
go to recycle bin & delete it
make sure it's all deleted
Valorant Download the Game
Riot Games presents VALORANT: a 5v5 character-based tactical FPS where precise gunplay meets unique agent abilities. Learn about VALORANT and its stylish cast
record you opening it
if you can
wait
make sure your browser doesn't have a VPN enabled
before downloading the exe file
When you download the exe file make sure this matches
make sure the file type is exe
lmk when you're done
dont mind the background noise its early here š
Have you tried another browser?
yea ive tried chrome
didnt work tho
ig this is a very new problem
go back here
and click logs
so theres no solution
send me a SS when you click the logs file
this is inside agent
Okay
this is inside launcher
Let me check with a Riot employee real quick about them logs
alright
You might be able to view them logs
open them?
send them logs in the ticket
oh
compress it as a zip file then send it in the ticket
do the launcher logs too
zip the file
send it in the ticket
ok wait
they're currently offline : (
sad
i mean if it doesnt get fix its no big problem because im getting new pc at the end of the month
Let's hope it works on the new one š
fr
yo
i got a reply
even they dont know what the issue is
theyre solving it
So the logs did help?
yea
Wonderful! I hope you get this issue resloved soon.
thanks again
You're welcome! šŖ