Not receiving verification email

I am trying to purchase a web domain via the registrar but can’t do so until I verify my email. I haven’t received any verification email after sending a request a few times
11 Replies
andrew_nyr
andrew_nyr2mo ago
Did you check spam/ensure your email specified is correct?
Shuly
ShulyOP2mo ago
Yes I did My coworker had tried as well using their email and did not receive anything
rdm
rdm2mo ago
who's "their email"? Are you suggesting the registrar isn't sending or ESP isn't delivering it? The more specific you can be, the more people can help 🙂
Shuly
ShulyOP2mo ago
For now let’s focus on just my email. I don’t want to share it here because I think these tickets are publicly viewable. Basically, I had created a CloudFlare account and realized a lot of features, such as the registrar, are not accessible because I need to verify my email first. That’s the problem. I haven’t received that verification email.
rdm
rdm2mo ago
Sounds good. Good luck
Shuly
ShulyOP2mo ago
Isn’t this a customer support line? I’ve resolved the issue
rdm
rdm2mo ago
?support
SuperHelpflare
SuperHelpflare2mo ago
To contact Cloudflare Support about an issue, please visit the Support Portal and fill in the form on the portal. After submission, you will receive confirmation over email. Some issues, such as Account or Billing related issues, cannot be solved by the community. Any plan level (including Free plans) can open tickets for Account, Billing or Registrar ticket categories. Make sure to select the correct category to ensure it goes to the right place. For more information on the methods by which you can contact Support for your plan level, see Contacting Cloudflare Support - Cloudflare Docs
rdm
rdm2mo ago
No, it's not. We're just a community. And we can't help or offer suggestions if we don't have the info to troubleshoot. Glad you got it fixed. Cheers
Shuly
ShulyOP2mo ago
Apologies, thanks for the clarification
rdm
rdm2mo ago
oh nothing to be sorry for 🙂 This server is full of a ton of smart people. So the more info we give them, the faster someone can help. The most important thing is you got it fixed. Welcome aboard 🙂 Have a great week. Cheers

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