Reward message not sent
Hi !
I recently changed the rewards messages for certain roles attributions upon people reaching a certain level, and since then, the messages are not sent anymore when they gain a role…
Almost everything works as expected: the role is attributed, it’s not stacked (so the previous role is replaced), the level up message is sent but the reward message isn’t
I am logging all the logs in a specific channel but no luck, there is no error either. Would it please be possible to get some insights ?
Server ID : 1262889320893775923
Thank you !
Solution:
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@Nyri By default, rewards send the message to whatever channel xp was gained in.
To set the channel rewards is a per-reward setting. If you go to the end of the command (where it says +2 more) when creating a reward you can find the "channel" option which specifies where the message will send.
Hopefully this fixes it!...
7 Replies
Hey @Nyri! Our team will answer your post soon.
If this is an issue in your server, make sure you've included your server's ID (This can be found on the
/ping command), as well as which users are having this issue.
Once your question has been answered, you can mark your question as solved via Right click solution message -> Apps -> ✅ Mark Solution to help others find the solution via Answer OverflowHi! Just to confirm Kiai has access to send messages to the channel where the message was sent?
If so can you provide me with a Channel ID for the channel where Kiai isn't sending the reward message and I can look further into the logs.
Hello !
Yes it does, it is the same channel where the lvl up messages are sent
Here is the channel ID : 1286670486306029660
Thanks a lot for looking into it 🙂
Solution
@Nyri By default, rewards send the message to whatever channel xp was gained in.
To set the channel rewards is a per-reward setting. If you go to the end of the command (where it says +2 more) when creating a reward you can find the "channel" option which specifies where the message will send.
Hopefully this fixes it!
Ahhhh... so do I have to re-do the entire configuration? :aePepesadge: Would it please be possible to get the rewards message by DM or something like that ? The rewards messages by listing are cut out unfortunately
If they’re all going to one channel, I can set them all manually if you want
Alternatively, here's the list: https://hst.sh/iletoqujup.ts
Ahh thank you.
Yeah don’t bother you’re already doing more than enough! I’ll just set them up again 🙂
Thanks a lot !!