Reward message not sent
Hi !
I recently changed the rewards messages for certain roles attributions upon people reaching a certain level, and since then, the messages are not sent anymore when they gain a role…
Almost everything works as expected: the role is attributed, it’s not stacked (so the previous role is replaced), the level up message is sent but the reward message isn’t
I am logging all the logs in a specific channel but no luck, there is no error either. Would it please be possible to get some insights ?
Server ID : 1262889320893775923
Thank you !
2 Replies
Hey @Nyri! Our team will answer your post soon.
If this is an issue in your server, make sure you've included your server's ID (This can be found on the
/ping command), as well as which users are having this issue.
Once your question has been answered, you can mark your question as solved via Right click solution message -> Apps -> ✅ Mark Solution to help others find the solution via Answer OverflowHi! Just to confirm Kiai has access to send messages to the channel where the message was sent?
If so can you provide me with a Channel ID for the channel where Kiai isn't sending the reward message and I can look further into the logs.