Hide Option Not Showing.

Today i Install Ente Photo app, and join this community but i see that Ente can abel to hide Photos & Videos but in my case Hide and Archive option not showing. Please help me šŸ™ i send a Email support but no reply. Please support in Discord. And fix this Problem. As soon as Possible. :gloomypepe:
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9 Replies
Ducky
Ducky•3mo ago
To access the hide feature on mobile, go to the Albums tab, scroll to the bottom, click the Hidden button, and authenticate in the app, as mentioned at https://help.ente.io/photos/features/hide#mobile. To access the archive feature on mobile, go to the Albums tab, scroll to the bottom, and click the Archive button, as mentioned at https://help.ente.io/photos/features/archive#mobile. -# If your issue is resolved, feel free to use the /solved command to close this thread. If you'd like to ask me another question use /docsearch
Hiding photos and albums | Ente Help
Hide photos and albums in Ente Photos
Archive | Ente Help
Archiving photos and albums in Ente Photos to remove them from your home timeline
setal
setal•3mo ago
Can you give more details please? Especially where you're opening the photo from? I am not able to reproduce this from my end, so being specific would definitely help
Alpha
AlphaOP•3mo ago
Hide & Archive option not showing in my Account. I newly join with Ente@setal
setal
setal•3mo ago
Especially where you're opening the photo from?
Can you help with this? I saw you mentioned Android app but want more specific information. Are you opening from the home screen or from within a particular album - and if so, is it a shared album?
Alpha
AlphaOP•3mo ago
On device option
setal
setal•3mo ago
It seems like you're opening a non-backed up photo from an on-device album. Currently hide, archive, etc. are only available for backed photos. There are limited options for non-backed up photos in the current implementation
Alpha
AlphaOP•3mo ago
Okay i trying to Backup one photo and then try to hide. Maybe its works šŸ˜®ā€šŸ’Ø @setal i backup photo and now hide option showing. But when i taje any Screenshot then its black screen showing. How can i turn off this?
Ducky
Ducky•3mo ago
Thread marked as solved. It will be closed in <t:1756359784:R>. This thread is now closed.
setal
setal•3mo ago
But when i taje any Screenshot then its black screen showing.
This seems like a device issue. screenshots are not disabled from our end

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