Cloudflared Tunnel serving wrong Ray ID locations?

I've currently got a site that regardless of where I access it from, is serving content from LHR and CDG cloudflare rays in Europe. All of my users and servers are located in the southern US and this causes significate delays. I have not been able to located anything to pin anycast routing or anything for the tunnel and am kind of out of ideas on how to resolve this issue. Viewing sites that are not hosted from this tunnel (speed.cloudflare.com for example) show correct ray ID's local to me.
7 Replies
SuperHelpflare
SuperHelpflare2mo ago
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Feedback has been submitted! Thank you :)
Chaika
Chaika2mo ago
known, https://discord.com/channels/595317990191398933/1409539854747963523/1409694837825081355, that thread's gotten long but essentially it's something they're working on getting better and know is an issue, it's capacity related It's specific times of the day & Upgrading plan can help but not too much besides Biz,Argo,Enterprise plans
xCROv
xCROvOP2mo ago
Will read over that! I haven't seen anything on it and have kinda just been banging my head against the wall troublshooting a "it's just slow" ticket lol.
Chaika
Chaika2mo ago
It's internally when the request reaches a location out of capacity it's thrown to another location, not to do with routing to CF or anything
xCROv
xCROvOP2mo ago
Time of day does seem to cause a change in the performance, but not sure about specific ray's used given that was just identified. I'll read over that thread, but any kind of general suggestions or secondary solutions anyone has found?
Chaika
Chaika2mo ago
speed.cloudflare.com is going to be on Enterprise plan so higher priority All you can do is wait it out or upgrade plan (with upgrading plan not having a guarantee of fixing, just more likely to use local datacenters) today's maybe ~50% of new connections being rerouted for free plan for past few hours. Pro is maybe 40%. Business is maybe 20% rerouted. Enterprise or Argo is a few percentages but very little. nothing's guaranteed and it's going to shift depending on how much over capacity they are
xCROv
xCROvOP2mo ago
What a wealth of data about the issue. Thanks for the answer and at least gives me some knowledge to figure out what solution I need to go with for resolving it. Relieved just seeing that it's not some random issue only I'm having lol.

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