Receiving sudden error: Too many connection to this endpoint, please try again later.
Hi,
This morning, we suddenly started seeing
Too many connections to this endpoint. Please try again later. from NeonDB.
We are using connection pooling and took a look at our monitoring page, and we are only using 200 connections out of 4000.
I saw https://discord.com/channels/1176467419317940276/1185918322164903936 and the last message said that it was due to a rate limiting change.
Was there a recent rate limiting change that caused the errors to pop up again today?5 Replies
stormy-gold•2w ago
Hello! The amount of available connections depends on your CPU settings, even with the pooler enabled. What CPU size are you using? You may need to up it
fair-roseOP•2w ago
We have 12 CPU and 48GB RAM
eastern-cyan•2w ago
Hey @k_yang, can you please create a support ticket. Happy to support -> neon.com/support (ticket section). Our support team will have more context around your project and metrics to figure out what's going on and what we can recommend! 🙏
fair-roseOP•7d ago
Hi @Andre Landgraf , we're not on the Scale plan yet so we can't create tickets at that website URL. How can we get support? Or how can we get on the Scale tier?
eastern-cyan•7d ago
Please email support@neon.tech. Make sure to add your project id from the URL so support knows what project this is about.