pls help

Solution:
i got it fixed somehow. i turned off my memory integrety and spam restarted my laptop till it works
Jump to solution
289 Replies
Rachel
Rachel2mo ago
drop your bsod dump file it should be in c:\windows\memory dmp or C: \windows\minidump
icylayerz
icylayerzOP2mo ago
what does that do?
Rachel
Rachel2mo ago
Gives info on what’s causing the crash
icylayerz
icylayerzOP2mo ago
yeah i got this too
No description
icylayerz
icylayerzOP2mo ago
is it wraps
Rachel
Rachel2mo ago
Just drop the latest bsod file and I’ll tag a riot dev to have a look
icylayerz
icylayerzOP2mo ago
these?
No description
Rachel
Rachel2mo ago
The most recent 1 should do it
icylayerz
icylayerzOP2mo ago
processing
Rachel
Rachel2mo ago
@Kris :val_SusgeNoted: Stop lurking
Kris
Kris2mo ago
:Sova_Sip:
icylayerz
icylayerzOP2mo ago
No description
icylayerz
icylayerzOP2mo ago
its js processing
Rachel
Rachel2mo ago
:val_HUH: Cancel and do it again
icylayerz
icylayerzOP2mo ago
i did 😭
Rachel
Rachel2mo ago
Still??
icylayerz
icylayerzOP2mo ago
yeah i even made a new crash dump file
Rachel
Rachel2mo ago
Upload it to a google drive or sum And send the link
icylayerz
icylayerzOP2mo ago
gotchu
icylayerz
icylayerzOP2mo ago
No description
Rachel
Rachel2mo ago
Kris
Kris2mo ago
lemme guess run files as admin @Rachel did i win?
icylayerz
icylayerzOP2mo ago
i gotta like change the file property or smth
Rachel
Rachel2mo ago
Copy the file to desktop And then try to send it here directly
icylayerz
icylayerzOP2mo ago
alr i think i got it sob i did not
icylayerz
icylayerzOP2mo ago
THERE WE GO
Rachel
Rachel2mo ago
:val_Heh:
icylayerz
icylayerzOP2mo ago
wait so can yall like see my files or smth with that
Rachel
Rachel2mo ago
@junimo BSOD. :Clove_Wave: Your entire search history
Rachel
Rachel2mo ago
Jk
icylayerz
icylayerzOP2mo ago
so is it only my crash files or is it everything genuine question
Rachel
Rachel2mo ago
Everything related to the crash
icylayerz
icylayerzOP2mo ago
alr
Kris
Kris2mo ago
isn't it encrypted as well
icylayerz
icylayerzOP2mo ago
all this to play valorant 😪 anything? chat? 😭
Schmick
Schmick2mo ago
tech support isn't my area if you need help with this sort of thing, player support is your option
VANGUARD Main
VANGUARD Main2mo ago
<:util_Warning_Box:1362398980578742402> This server's staff members are not Riot employees or developers and are unable to assist you with in-game issues. ‎ You can create a ticket with Riot support here. ‎ You can get support from fellow server members by making a post in <#1027165825846739095>. If you are receiving an error code, you can find out steps to resolve it here.
icylayerz
icylayerzOP2mo ago
what about the crash files nd stuff?
Schmick
Schmick2mo ago
what about them?
icylayerz
icylayerzOP2mo ago
wouldnt a staff member need to go through them and skim them for the issue as its like their expertise or smth
eggman
eggman2mo ago
have you tried the basic things like reinstalling vanguard or the game
icylayerz
icylayerzOP2mo ago
yes
eggman
eggman2mo ago
unlucky updated your gpu drivers?
icylayerz
icylayerzOP2mo ago
yeah i think it has smth to do with the anti cheat or smth
icylayerz
icylayerzOP2mo ago
No description
icylayerz
icylayerzOP2mo ago
thats val anti cheat ?
eggman
eggman2mo ago
idk maybe running as administrator works? once fixed some issues i had
icylayerz
icylayerzOP2mo ago
running riot as admin or valorant
eggman
eggman2mo ago
valorant
icylayerz
icylayerzOP2mo ago
ill try that
eggman
eggman2mo ago
though i doubt it will work
Schmick
Schmick2mo ago
if player support needs files, they will have you upload them
icylayerz
icylayerzOP2mo ago
hopefully junimo responds
eggman
eggman2mo ago
have you filed a support ticket already?
Schmick
Schmick2mo ago
no guarantees this isn't their official job it is support's official job that's why making a ticket is the best idea no, i asked them to
icylayerz
icylayerzOP2mo ago
ran as admin and still crashed
icylayerz
icylayerzOP2mo ago
icylayerz
icylayerzOP2mo ago
skip to 25 thats when crash happens
icylayerz
icylayerzOP2mo ago
No description
eggman
eggman2mo ago
Reddit
From the ValorantTechSupport community on Reddit
Explore this post and more from the ValorantTechSupport community
icylayerz
icylayerzOP2mo ago
"whilst they fix it" 10 months ago 😭
eggman
eggman2mo ago
lol youre not the only one having this problem so thats good at least
icylayerz
icylayerzOP2mo ago
ill do that and be back
Schmick
Schmick2mo ago
if you are having connectivity issues with the site, you'll just have to keep trying and you can try in an incognito browser window just in case
icylayerz
icylayerzOP2mo ago
i got the site to work i js dont have to sign in weird i js restarted my pc and now its telling me i need to restart it again to play val okay its booting up this is a good sign
eggman
eggman2mo ago
:D
icylayerz
icylayerzOP2mo ago
alr hopefully this fixes it but i came back to this
icylayerz
icylayerzOP2mo ago
No description
icylayerz
icylayerzOP2mo ago
and im broke is this game testing me
eggman
eggman2mo ago
another one of gods little tests
icylayerz
icylayerzOP2mo ago
No description
icylayerz
icylayerzOP2mo ago
bro error code after error code
eggman
eggman2mo ago
that is lunar client not valorant
icylayerz
icylayerzOP2mo ago
and i had ts yesterday 🥀
No description
icylayerz
icylayerzOP2mo ago
yeah ik my laptop needs to go into retirement 6 years old cpu constantly 90c
eggman
eggman2mo ago
lol
icylayerz
icylayerzOP2mo ago
No description
eggman
eggman2mo ago
gaming laptops get hotter than the sun well disable hcvi
icylayerz
icylayerzOP2mo ago
idk what that is
eggman
eggman2mo ago
me neither google it
icylayerz
icylayerzOP2mo ago
bruh its cuz i turned memory integrity off
eggman
eggman2mo ago
lol
icylayerz
icylayerzOP2mo ago
No description
eggman
eggman2mo ago
lmao even
icylayerz
icylayerzOP2mo ago
im going to freak out
eggman
eggman2mo ago
is your laptop from hp by any chance
icylayerz
icylayerzOP2mo ago
no msi
eggman
eggman2mo ago
any preinstalled optimisation software or gaming mode or something from msi running?
icylayerz
icylayerzOP2mo ago
i think i have like ultraperformance mode on or smth lemme check
icylayerz
icylayerzOP2mo ago
idk what any of this means
No description
eggman
eggman2mo ago
https://learn.microsoft.com/en-us/answers/questions/3974390/irql-not-less-or-equal-ntoskrnl-exe-error?page=1#answers in this thread apparently someone was having a similar issue as you and the cause was hpomenoptimizer or something, maybe thats something smilar for you? just a guess
irql_not_less_or_equal ntoskrnl.exe error - Microsoft Q&A
my system - omen gaming laptop 16 amd-7840hs , rtx4060 8gb - 16 gb ram ,1tb ssd SO , i play valorant most of the time , recently after i opened valorant, riot client did a valorant update , and everytime i startup the valorant it suddenly goes into…
eggman
eggman2mo ago
idk your best bet is probably just creating a support ticket they probably know more than us
icylayerz
icylayerzOP2mo ago
most likely i really appreciate your support and attempt to fix
eggman
eggman2mo ago
there are also multiple youtube videos about this error and valorant specifically maybe you can find something either way, good luick
xlqrxx
xlqrxx2mo ago
Find out what that other percent of usage is it can be other things that are taking up space and are being used and are open.
icylayerz
icylayerzOP2mo ago
what?
xlqrxx
xlqrxx2mo ago
What is also being used That other 65 percent 35 percent is CPU Is this only for valorant do you have any other troubles with other games?
icylayerz
icylayerzOP2mo ago
just valorant
xlqrxx
xlqrxx2mo ago
how much fps do you usually run?
icylayerz
icylayerzOP2mo ago
170-200
xlqrxx
xlqrxx2mo ago
ok so your gpu is fine then do you have a bunch of lag spikes?
icylayerz
icylayerzOP2mo ago
yeah
xlqrxx
xlqrxx2mo ago
high ping?
icylayerz
icylayerzOP2mo ago
i live in az so not many servers but like 50 in cali which is my closest
xlqrxx
xlqrxx2mo ago
so what error message do you get?
icylayerz
icylayerzOP2mo ago
like when it crashes?
xlqrxx
xlqrxx2mo ago
yes do you get one?
icylayerz
icylayerzOP2mo ago
No description
xlqrxx
xlqrxx2mo ago
Alright so something with your windows operating system which is responsible for managing your hardware memory and processers Check how much consumption of your CPU valorant takes
icylayerz
icylayerzOP2mo ago
how do i do that?
xlqrxx
xlqrxx2mo ago
Alright go to task manager
icylayerz
icylayerzOP2mo ago
ok
xlqrxx
xlqrxx2mo ago
then go to performance
icylayerz
icylayerzOP2mo ago
alright
xlqrxx
xlqrxx2mo ago
it will show you a real time tab of all your graphs and tell me your cpu consumption
icylayerz
icylayerzOP2mo ago
yeah i have that
xlqrxx
xlqrxx2mo ago
with riot client open wait tell me it normally without riot clover client open
icylayerz
icylayerzOP2mo ago
No description
xlqrxx
xlqrxx2mo ago
alright one sec now open riot client and show task manager again
icylayerz
icylayerzOP2mo ago
No description
icylayerz
icylayerzOP2mo ago
random apps keep spiking to 10% usage rate
xlqrxx
xlqrxx2mo ago
I think it’s because of the amount of tabs you have open for them
icylayerz
icylayerzOP2mo ago
No description
icylayerz
icylayerzOP2mo ago
i dont have 23 tabs open 💔
xlqrxx
xlqrxx2mo ago
Like clients open
icylayerz
icylayerzOP2mo ago
so its not riot client i can try booting up val i js cant load into a game cuz hvic or smth
xlqrxx
xlqrxx2mo ago
alright does valorant give you a error message?
icylayerz
icylayerzOP2mo ago
when booting it up?
xlqrxx
xlqrxx2mo ago
Yes
icylayerz
icylayerzOP2mo ago
no it js crashes ^
icylayerz
icylayerzOP2mo ago
No description
icylayerz
icylayerzOP2mo ago
No description
xlqrxx
xlqrxx2mo ago
what is vgm?
icylayerz
icylayerzOP2mo ago
no idea that was a split second ss
xlqrxx
xlqrxx2mo ago
alright open the doc for vgm
icylayerz
icylayerzOP2mo ago
oh i think its the audio files for val
xlqrxx
xlqrxx2mo ago
oh
icylayerz
icylayerzOP2mo ago
wait
icylayerz
icylayerzOP2mo ago
i js like doxxed myself 💔
No description
xlqrxx
xlqrxx2mo ago
:val_Prayge: i’m no tech geek but it may have to do with your cpu for sum reason
icylayerz
icylayerzOP2mo ago
yeah uh
xlqrxx
xlqrxx2mo ago
it changed from 11.2 to 15.1
icylayerz
icylayerzOP2mo ago
ive been told that my cpu temps are really dangeorous dangerous
icylayerz
icylayerzOP2mo ago
in a val game it gets to like
No description
icylayerz
icylayerzOP2mo ago
85c or 90c also those cpu usage and gpu usage bars
xlqrxx
xlqrxx2mo ago
ye no that’s bad
icylayerz
icylayerzOP2mo ago
are broken
icylayerz
icylayerzOP2mo ago
No description
icylayerz
icylayerzOP2mo ago
its at 92-94 now
xlqrxx
xlqrxx2mo ago
turn of extreme performance and change it it’s probably that
icylayerz
icylayerzOP2mo ago
to what balanced?
xlqrxx
xlqrxx2mo ago
what are the options
icylayerz
icylayerzOP2mo ago
No description
xlqrxx
xlqrxx2mo ago
put it to balanced
icylayerz
icylayerzOP2mo ago
its at 80 stil still
xlqrxx
xlqrxx2mo ago
try loading up valorant again I think it’s the temp
icylayerz
icylayerzOP2mo ago
i was told that its not my pc specs tho by a staff member ill still try
xlqrxx
xlqrxx2mo ago
i think valorant is crashing 80 is like a lot better
icylayerz
icylayerzOP2mo ago
No description
xlqrxx
xlqrxx2mo ago
did valorant crash again
icylayerz
icylayerzOP2mo ago
no im not getting the msg to turn on hvic
xlqrxx
xlqrxx2mo ago
alright are you loading in?
icylayerz
icylayerzOP2mo ago
im in the range again
xlqrxx
xlqrxx2mo ago
good
icylayerz
icylayerzOP2mo ago
No description
xlqrxx
xlqrxx2mo ago
that’s a lot better than before you should be good now?
icylayerz
icylayerzOP2mo ago
ill try a deathmatch i js saw it spike from 80 to 94 is that even possible 💔
xlqrxx
xlqrxx2mo ago
idk
icylayerz
icylayerzOP2mo ago
the deathmatch ran fine
xlqrxx
xlqrxx2mo ago
great i think the situation is resolved is your fps normal?
icylayerz
icylayerzOP2mo ago
yeah
xlqrxx
xlqrxx2mo ago
same with ping?
icylayerz
icylayerzOP2mo ago
and the game tempts me
No description
icylayerz
icylayerzOP2mo ago
yeah
xlqrxx
xlqrxx2mo ago
lol
icylayerz
icylayerzOP2mo ago
i appreciate the help
xlqrxx
xlqrxx2mo ago
yes of course for your ping if it keeps spiking try to contact your internet provider and ask them if everything is up to date
icylayerz
icylayerzOP2mo ago
could it be like the wifi box in my laptop or smth
xlqrxx
xlqrxx2mo ago
so something could be a setting in valorant
MXShadeED
MXShadeED2mo ago
😭 Laptop.
icylayerz
icylayerzOP2mo ago
fym laptop.
MXShadeED
MXShadeED2mo ago
does bro atleast have a different mouse? like does bro use a trackpad.
icylayerz
icylayerzOP2mo ago
yeah i have a dif mouse and keyboard its only 6 years old
MXShadeED
MXShadeED2mo ago
lmao
icylayerz
icylayerzOP2mo ago
old but gold 🥹
MXShadeED
MXShadeED2mo ago
ur lucky you can play icylayerz 😭 🥹
icylayerz
icylayerzOP2mo ago
i can run gta on like 50 fps and bf6 on 60
xlqrxx
xlqrxx2mo ago
for me i have msaa off some have it on it causes lag spikes for me
icylayerz
icylayerzOP2mo ago
where would that be
MXShadeED
MXShadeED2mo ago
im waiting out a 1h suspension for my pc crashing
xlqrxx
xlqrxx2mo ago
it’s in valorant graphics quality
MXShadeED
MXShadeED2mo ago
and it crashes SO often in valorant 😭
xlqrxx
xlqrxx2mo ago
i could perhaps help you to but i don’t have the time
MXShadeED
MXShadeED2mo ago
idk if you can help 😭
xlqrxx
xlqrxx2mo ago
:val_WeirdChamp:
icylayerz
icylayerzOP2mo ago
which one?
No description
MXShadeED
MXShadeED2mo ago
cant rlly help with pc freezing
icylayerz
icylayerzOP2mo ago
have you tried unplugging it and plugging it back in
MXShadeED
MXShadeED2mo ago
icylayerz 😭
xlqrxx
xlqrxx2mo ago
i’ll show you my settings
MXShadeED
MXShadeED2mo ago
bro can run valorant fine on medium and my pc freezes on all low 😭
icylayerz
icylayerzOP2mo ago
i think it js defaults to medium
MXShadeED
MXShadeED2mo ago
lmao
xlqrxx
xlqrxx2mo ago
No description
icylayerz
icylayerzOP2mo ago
also i think its js my cpu thats holding me back not my gpu
MXShadeED
MXShadeED2mo ago
what gpu you got lfrn? lmao I got a 1650 12gb of ddr4 😭
icylayerz
icylayerzOP2mo ago
No description
MXShadeED
MXShadeED2mo ago
ICYLAYERZ I got 1650 😄
icylayerz
icylayerzOP2mo ago
holy uff holy tuff
xlqrxx
xlqrxx2mo ago
12 gb :val_Prayge:
icylayerz
icylayerzOP2mo ago
im running 200-300 on medium in deathmatch
xlqrxx
xlqrxx2mo ago
ok i think your all good now
MXShadeED
MXShadeED2mo ago
No description
icylayerz
icylayerzOP2mo ago
damn are you on laptop aswerll or pc
MXShadeED
MXShadeED2mo ago
pc
icylayerz
icylayerzOP2mo ago
hopefully for christmas im getting a new pc would you like my laptop
MXShadeED
MXShadeED2mo ago
is my pc worse 😭
icylayerz
icylayerzOP2mo ago
the cpu is like 5 years older but prob not reaching 200f
xlqrxx
xlqrxx2mo ago
i’m running on 60 fps
MXShadeED
MXShadeED2mo ago
but
xlqrxx
xlqrxx2mo ago
not capped
MXShadeED
MXShadeED2mo ago
my gpus better icylayerz
xlqrxx
xlqrxx2mo ago
on all low settings
WIZARD 𖤐
WIZARD 𖤐2mo ago
@Schmick @Rachel Any one of u guys knows about technical stuff please help Me out
MXShadeED
MXShadeED2mo ago
cuz yours is laptop version 😄 Lfrn whats your GPU
icylayerz
icylayerzOP2mo ago
how much fps are you getting tho
MXShadeED
MXShadeED2mo ago
i get like 80 lmao 80-120 2k
icylayerz
icylayerzOP2mo ago
i think my gpu better
xlqrxx
xlqrxx2mo ago
gtx 480
MXShadeED
MXShadeED2mo ago
2k res
icylayerz
icylayerzOP2mo ago
LOL WHAT? isnt that bad
MXShadeED
MXShadeED2mo ago
:sob' 😭
icylayerz
icylayerzOP2mo ago
No description
xlqrxx
xlqrxx2mo ago
it’s terrible
icylayerz
icylayerzOP2mo ago
if you can force a crash record it on ur phone def helps with the process of understanding why it crashes
MXShadeED
MXShadeED2mo ago
lfrn. you can run valorant. better than I can/
icylayerz
icylayerzOP2mo ago
atp anyone can gng
xlqrxx
xlqrxx2mo ago
radical
WIZARD 𖤐
WIZARD 𖤐2mo ago
What is that Idk much about this stuf 😅
MXShadeED
MXShadeED2mo ago
I cant play ranked/comp or im at risk of 14day-1week suspension 😭
icylayerz
icylayerzOP2mo ago
your computer is crashing correct? or valorant
xlqrxx
xlqrxx2mo ago
i can help
WIZARD 𖤐
WIZARD 𖤐2mo ago
Like when I play game (Valorant)my screen went all black making buzz noise
icylayerz
icylayerzOP2mo ago
does ur pc shut off? or does it still run after that happens
xlqrxx
xlqrxx2mo ago
press alt + enter
MXShadeED
MXShadeED2mo ago
bros having same thing happening to me just my monitor aint black and no buzzing noise
WIZARD 𖤐
WIZARD 𖤐2mo ago
No I need to Restart the pc using power on of button to play again I reduced power consumption stuff or some kind of percentage basically limited it after that my game simply crashed instead of Hanging my Whole system
Schmick
Schmick2mo ago
sorry, no, tech support isn't my area. it is player support's area. you can open a ticket with them
VANGUARD Main
VANGUARD Main2mo ago
<:util_Warning_Box:1362398980578742402> This server's staff members are not Riot employees or developers and are unable to assist you with in-game issues. ‎ You can create a ticket with Riot support here. ‎ You can get support from fellow server members by making a post in <#1027165825846739095>. If you are receiving an error code, you can find out steps to resolve it here.
WIZARD 𖤐
WIZARD 𖤐2mo ago
Ohk 👍
junimo
junimo2mo ago
@icylayerz whats your riot id
icylayerz
icylayerzOP2mo ago
uh is that my ingame username with the # or my login user
Rachel
Rachel2mo ago
Yes
icylayerz
icylayerzOP2mo ago
icylayerz#diddy 💔 remove that reaction right now stop
momo
momo2mo ago
No imma tag everyone to add reactions
icylayerz
icylayerzOP2mo ago
ref do something
junimo
junimo2mo ago
@icylayerz send me your minidumps pls, the one you uploaded wasn't generated successfully
momo
momo2mo ago
no
Solution
icylayerz
icylayerz2mo ago
i got it fixed somehow. i turned off my memory integrety and spam restarted my laptop till it works
icylayerz
icylayerzOP2mo ago
sorry that you wasted ur time got help from another staff member
Rachel
Rachel2mo ago
:val_SusgeNoted: Should’ve marked the post as solved
icylayerz
icylayerzOP2mo ago
i completely forgot abt it tbh
icylayerz
icylayerzOP2mo ago
time to go make a new post
Rachel
Rachel2mo ago
For what :val_HUH:
icylayerz
icylayerzOP2mo ago
payment issues i have a greenlight mastercard and it wont work on val ever
momo
momo2mo ago
Im bombing your house
Rachel
Rachel2mo ago
Aye bruh only support can help you with those issues ;valsupport
VANGUARD Main
VANGUARD Main2mo ago
:valQuestion: The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
icylayerz
icylayerzOP2mo ago
i was gonna ask if they even take greenlight
momo
momo2mo ago
easy buy vp from site and redeem it
icylayerz
icylayerzOP2mo ago
what site?
Rachel
Rachel2mo ago
G2A
momo
momo2mo ago
Many sires sell
Rachel
Rachel2mo ago
Has always been my first pick
momo
momo2mo ago
G2g g2a eldorado
Rachel
Rachel2mo ago
You can try unipin as well
momo
momo2mo ago
Nah scammers Gonna send you one cheaper
Rachel
Rachel2mo ago
I never got scammed :val_SusgeNoted:
icylayerz
icylayerzOP2mo ago
ive bought ofd eldorado but when i did
momo
momo2mo ago
Meant they are expensive
icylayerz
icylayerzOP2mo ago
wait does eldorado sell gift cards?
momo
momo2mo ago
Yes
icylayerz
icylayerzOP2mo ago
oh

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