Can't login

Correct user and password i can login on site but not in game in game says that account not matched on system.
43 Replies
Kris
Kris2d ago
Do you happen to have a VPN enabled?
Saging
SagingOP2d ago
no sir
Kris
Kris2d ago
Can you send me a SS of the error?
Saging
SagingOP2d ago
sure sec
Kris
Kris2d ago
Also, what reigon are you?
Saging
SagingOP2d ago
philippines now its too many attempts i can login on site my valo acc but not ingame
Kris
Kris2d ago
Do you have an antivirus enabled by any chance?
Saging
SagingOP2d ago
nope
Kris
Kris2d ago
When did you start having this issue?
Saging
SagingOP2d ago
jujsdt today
Kris
Kris2d ago
Can you go to task manager and close all riot games/valorant tasks then run the riot client as admin see if that changes anything
Saging
SagingOP2d ago
ok sec that includees vanguard tray notif? there are no valorant running on my task manager aside from vanguard tray notif
Kris
Kris2d ago
no leave vanguard alone lol What about riot client?
Saging
SagingOP2d ago
yea already closed it
Kris
Kris2d ago
Okay run riot client as admin
Saging
SagingOP2d ago
No description
Saging
SagingOP2d ago
same issue
Kris
Kris2d ago
but it works on the website, correct?
Saging
SagingOP2d ago
yep
Kris
Kris2d ago
Double check for any spelling mistakes
Saging
SagingOP2d ago
no mistakes tried it for 50x with show password on
Kris
Kris2d ago
Did you try linking an account on the website & just login using that?
Saging
SagingOP2d ago
idont have access to my email it needs verification and currently im on a place where my sim card has no signal
Kris
Kris2d ago
Oh, I see
Saging
SagingOP2d ago
so got more solutions? im aching to play valorant :<
Kris
Kris2d ago
Try again in an hour & see if it continues Make sure your account is verified soon as well
Saging
SagingOP2d ago
ive been trying this for the last 3hours it is verified i dont think waiting can solve my issue
Kris
Kris2d ago
What do you mean by this?
Saging
SagingOP2d ago
im playing on a net cafe and i cant access my email from their computer cause it needs a verification and for me to get my verification i need signal from my phone so that i could authorize it
Kris
Kris2d ago
ah, i see
Saging
SagingOP2d ago
so any brighter solutions?
Kris
Kris2d ago
I have no idea I don’t see any server issues with your region
Saging
SagingOP2d ago
xd ill keep in touch if there are possible solutions
Kris
Kris2d ago
@Pagpag Hunter login via https://account.riotgames.com/ go to Riot Account Sign-In & make sure it matches that username you use in the riot client exactly
Saging
SagingOP2d ago
it is exact ive told you earlier ive logged in a thousand times still the same
Kris
Kris2d ago
I'm just making sure.... What browser do you happen to use?
Saging
SagingOP2d ago
both chrome and mozilla
Kris
Kris2d ago
I have no clue then Maybe instead try playing on your PC at home?
Saging
SagingOP2d ago
my pc is bad HAHAHAHA
WIZARD 𖤐
WIZARD 𖤐2d ago
May be reset password and try to log in
Rachel
Rachel2d ago
Make em login to site and change the password And then try to login to client
Kris
Kris2d ago
@Pagpag Hunter try that
Saging
SagingOP2d ago
its all fixed now thanks!

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