Downgrade catch 22. (Help, I can't get out of my plan!)
Basically, I can't downgrade because I need to pause my project, and I can't pause my projects, because i need to downgrade.
Does anybody know how to fix this?
9 Replies
It means you have reached your active free projects limits. So you need to pause one of your free projects first, not this paid one that you are trying to downgrade.
I can't pause any of the three active proejcts, thats the bug
As you see - all three active proejcts cannot be pasued. And those are my only projects.
These are all in your paid organisation so yes they cannot be paused as you are paying for them. You either have a free organisation or are a part of a free organisation that has two active projects.
The issue is - I want to downgrade the organization. But I can't while there is still 3 active projects.
So you have to move two projects to a free organisation first and then pause them.
You can transfer projects between organisation from this page https://supabase.com/dashboard/project/_/settings/general
Alrighty, so that's the workaround. Thanks! (really they should ahve a "You want to downgrade, okay thne chose what proejct to pause" or soemthing liek that. This is a wierd workaround to expect people to figure out.
Oh well! Thanks a bunch anyway
It's not a workaround, it's how it works. The free projects limits is documented and the paid/free organisation is documented too. However what you state here would be a good improvement for their system. I'd suggest you submit this feedback via the dashboard feedback button in the top right of the dashboard.
Arh, I think we have two different definitions of workaround then 😉 Anyway, it worked and I downgraded succesfully after making a new organizaiton and moving projects there. Thanks!