some users complaining they didnt get the email code for new signups.
Is there a place I can check the logs for email service specifically, I have not been able to reproduce the error
3 Replies
You can check the auth logs for errors. But you would need to check with your SMTP provider logs to see if there are issues delivering the emails. I assume they are check SPAM?
Also if they are already signed up they won't get an email or error if they signup again.
This person did already signup and the accounts were deleted for debugging purposes. But if this is the norm the accounts I’m testing with don’t seem to have this issue. Is there a way I can clear this cache so the same accounts can signup again and go through this whole startup from scratch?
I am deleting their accounts from the auth table
Clear what cache?
If you use the dashboard Authentication UI to delete the user, they can signup again unless you get an error because you have a profile table or similar that kept info that is conflicting.