billing address support
im trying to get set up with upgraded version and i cannot get billing payment to go through the linked stripe.com / link. i have tried my bank account, google pay, and 2 different credit cards. it will process the payment but then when i get back to the neon billing page, it sends an error "Unable to confirm billing address"

3 Replies
multiple-amethyst•2w ago
Hey! Can you forward this to
support@neon.tech
, they'll be able to assist you on thisabsent-sapphireOP•2w ago
i sent them an email, do they work the weekend?
multiple-amethyst•2w ago
What's your support ticket number? I'll ping them internally