Immich•2mo ago

After the update to the new version of v1.140.1, server not responding

Hi, I need help with my server running back again. When I run docker compose pull, it pulls new versions but stops at 95% with a certificate error related to Tailscale. After trying again, it worked, but now my PostgreSQL and Immich server containers keep restarting, as shown in their status. Also, I cannot access my server using Tailscale MagicDNS. I tried to move back to the older version, which is v1.139.4, but the issue is still there. Now, I cannot run Immich. Please bear with me as I am not a powerful user. Details about my system. I am currently running Immich on Raspberrypi5:

Architecture:                aarch64
  CPU op-mode(s):            32-bit, 64-bit
  Byte Order:                Little Endian
CPU(s):                      4
  On-line CPU(s) list:       0-3
Vendor ID:                   ARM
  Model name:                Cortex-A76
    Model:                   1
    Thread(s) per core:      1
    Core(s) per cluster:     4
    Socket(s):               -
    Cluster(s):              1
    Stepping:                r4p1
    CPU(s) scaling MHz:      100%
    CPU max MHz:             2400.0000
    CPU min MHz:             1500.0000
    BogoMIPS:                108.00
    Flags:                   fp asimd evtstrm aes pmull sha1 sha2 crc32 atomics fphp asimdhp cpuid asimdrdm lrcpc dcpop asimddp

Architecture:                aarch64
  CPU op-mode(s):            32-bit, 64-bit
  Byte Order:                Little Endian
CPU(s):                      4
  On-line CPU(s) list:       0-3
Vendor ID:                   ARM
  Model name:                Cortex-A76
    Model:                   1
    Thread(s) per core:      1
    Core(s) per cluster:     4
    Socket(s):               -
    Cluster(s):              1
    Stepping:                r4p1
    CPU(s) scaling MHz:      100%
    CPU max MHz:             2400.0000
    CPU min MHz:             1500.0000
    BogoMIPS:                108.00
    Flags:                   fp asimd evtstrm aes pmull sha1 sha2 crc32 atomics fphp asimdhp cpuid asimdrdm lrcpc dcpop asimddp

Details about my storage:

Device         Boot   Start        End    Sectors  Size Id Type
/dev/nvme0n1p1        16384    1064959    1048576  512M  c W95 FAT32 (LBA)
/dev/nvme0n1p2      1064960 4000797359 3999732400  1.9T 83 Linux

Device         Boot   Start        End    Sectors  Size Id Type
/dev/nvme0n1p1        16384    1064959    1048576  512M  c W95 FAT32 (LBA)
/dev/nvme0n1p2      1064960 4000797359 3999732400  1.9T 83 Linux

immich_postgres-conf...

log.txt

env

docker-compose.yml

15 Replies

Immich•2mo ago

:wave: Hey @mngo, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :ballot_box_with_check: uploaded the relevant information (see below). 7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.

mngoOP•2mo ago

Zeus•2mo ago

your postgres looks borked please bring down the stack and purge all the images, then re pull a fresh copy

KobayashiMaru•2mo ago

When you say purge all images, do you actually mean to delete all the images and re-upload on a brand new database? Asking because I have the same problem.

Zeus•2mo ago

no? the docker image itself doesn't contain any of your data I mean purge the docker images not the images from within immich on CLI it would be docker compose down; docker image prune -a; docker compose up -d

KobayashiMaru•2mo ago

Ahh okay. Makes sense. Thank you!!

Zeus•2mo ago

IDK how to do it on these other platforms

KobayashiMaru•2mo ago

I'm not the OP. I'm running immich on Debian. This should do it. Thank you very much.

mngoOP•2mo ago

Thank you @Zeus I got it working again

Immich•2mo ago

This thread has been closed. To re-open, use the button below.

KobayashiMaru•2mo ago

@Zeus Helped you. I just tagged along and solved my own issue. 😅

mngoOP•2mo ago

oh sorry I tagged the wrong person

KobayashiMaru•2mo ago

Okay. Now only immich_server container keeps restarting as soon as I start the upload. Couple of photos get uploaded and then the container restarts. I'll read the logs and create a new issue if needed.

Alex Tran•2mo ago

Add VIPS_NOVECTOR=1 to the .env file and restart the stack will fix this issue

KobayashiMaru•2mo ago

Thanks @Alex . I'll try that and let you know. Amazing, This fixed my issue.

Gaming

Programming

After the update to the new version of v1.140.1, server not responding

Did you find this page helpful?