I was hacked and got my account back but I was banned
Hello, my account was stolen and something was done to my account and it was banned. Who is dealing with this here?
27 Replies
@xvz1 Did you get your account back from support?
or the automated recovery tool?
You'll have to submit a support ticket via https://support-valorant.riotgames.com/hc/en-us/requests/new -> Recover my Account
Let them know you got it back but the account has a punishment from the hacker
I already have the account but it got banned. My tickets have been closed for months.
What did support say? Can you send a SS?
My account was stolen and I got it back but it was banned.
But they answer me like this: I am the victim right now.
English if you don’t mind
This penalty has already been flagged and confirmed through manual review. This decision is final. The penalty will no longer be reviewed, and this ticket will be automatically closed.
If you have any other questions or concerns on different matters, please submit a new ticket to reach us. Good luck.
Artificiale
Riot Games Player Support
Can I have your Riot ID?
Which ticket category did you submit?
Discuss Personal Suspension or Restriction or Recover my Account?
@xvz1
LEV mose#vita
yes
Which ticket?
or both?
both
Did you let them know in the recover my account ticket that there's a ban on your account?
yes
And what did they say?
.
There’s not much you can do then I’m afraid
Did support recover your account?
But it's not my fault, my account was stolen, I took it back and my account was banned.
oh, I see
I did auto rescue
Isn't there a Valorant official here?
support no
staff members yea
How did your account get hacked?
I understand that I spent so much money on that account. It's sad that it's like this. I trusted Riot Games, but they didn't help me at all, even though I explained the situation.
My close friend hacked my account with a rat on my computer. It's a very sad situation.
….
Ah, there's nothing to do
Support would be the only way
Support also turned against me 🙁
unlucky
Well My account also got locked
After recovery they locked my account
I submitted 3-4 ticket but they could not verify me owner and trust me i submitted each and every details you want as a owner starting with each and every single Transaction I'd A to Z ...
After 4-5th ticket I got lazy so I gave one last shot filling out less details and idk they gave me my account...
I mean They Unlocked it*
They don't ask me for information, they say the penalty for the account is correct and will not be.