I
Immich2mo ago
blocky

Beta timeline does not show menu on iPhone mini

Hi have an iPhone mini and have tried the beta timeline several times over the past few releases. I have always lost access to the menu at the bottom to navigate to Search, Albums, Library and I am now wondering if it is just me because I have an iPhone mini 13. See screenshot. There is no way to access any part of the UI besides the timeline. If so I hope this can be fixed before it becomes non-beta.
9 Replies
Immich
Immich2mo ago
:wave: Hey @blocky, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :blue_square: read applicable release notes. 3. :blue_square: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
amanuo
amanuo2mo ago
I'm also on 13 mini and don't have this issue.
blocky
blockyOP2mo ago
Ok that is strange @amanuo Is there any logs or settings I can provide to help diagnose? I assume this is not really server configuration dependent. I have the latest server and app.
Mraedis
Mraedis2mo ago
What is both of your OS version?
amanuo
amanuo2mo ago
I'm on iOS 18.6.2 and app version 1.140.0
shenlong-tanwen
shenlong-tanwen2mo ago
Did you open the app through the widget?
blocky
blockyOP2mo ago
Im on iOS 18.6.2 and app 1.140.1 but have had this issue for a few versions. I have just checked and I get the bug only when first launched via the widget. To be clear, it appears to be an issue for the first launch after enabling Beta timeline. If I subsequently kill the app and then re-launch it from the widget, it is still ok (no bug).
Alex Tran
Alex Tran2mo ago
Just fixed in #21376
Immich
Immich2mo ago
[Pull Request] fix: show TabShellRoute when cold starting from deeplink (immich-app/immich#21376) This thread has been closed. To re-open, use the button below.

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