I
Immich2mo ago
Cellexec

Server Error after update (Relation doesn't exist)

Hey, I was running v1.119.0 via helm 0.9.3 and wanted to update to appversion 1.40.1. On the update i became the typeorm error and in the docs I saw the hint that I need to upgrade to a version in between to run migrations. So I set it to v1.136.0. Then my old server pod was replaced since it started successfully. But accesing the web frontend i get this error: ´´´ Error: 500 - undefined Error: Error: 500 at Object.it [as ok] (https://immich.towelie.dev/_app/immutable/chunks/fetch-client.BLZJ8ctV.js:1:7578) at async Promise.all (index 1) at async n (https://immich.towelie.dev/_app/immutable/chunks/server-config.store.Bbl1qVk9.js:1:515) at async o (https://immich.towelie.dev/_app/immutable/chunks/server.0xz7K0Mx.js:1:189) ´´´ I tried to go back to v1.119.0 but this doesnt fix the error. In the console I now see this error: ´´´ [Nest] 17 - 08/31/2025, 12:20:56 PM ERROR [Api:ErrorInterceptor~9zlhw5za] Database error: QueryFailedError: relation "users" does not exist [Nest] 17 - 08/31/2025, 12:20:57 PM ERROR [Api:ErrorInterceptor~5sxlr7q2] Database error: QueryFailedError: relation "users" does not exist ´´´
9 Replies
Immich
Immich2mo ago
:wave: Hey @Cellexec, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :ballot_box_with_check: uploaded the relevant information (see below). 7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed. Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
bo0tzz
bo0tzz2mo ago
Please post the info requested by the bot
Cellexec
CellexecOP2mo ago
Cellexec
CellexecOP2mo ago
Cellexec
CellexecOP2mo ago
The helmrelease run appversion 1.134.0 at the moment. the server log is pretty clear to me. How can I run the missing migration manually? or can i save my kubernetes pvc "image-library" that contains all the images and videos (as i assume), recreate the entire application and set my new user to the old exported files user?
bo0tzz
bo0tzz2mo ago
The issue is that you downgraded again Try going to the latest version you ran before, and then actually fixing the problem with that instead of blindly downgrading
Cellexec
CellexecOP2mo ago
ah i see. starting the 1.140.0 again give this error
Cellexec
CellexecOP2mo ago
my db seem to have an error, but i dont know why it try to chmod: chmod: changing permissions of '/var/run/postgresql': Operation not permitted
PostgreSQL Database directory appears to contain a database; Skipping initialization
2025-08-31 15:16:04.706 UTC [1] LOG: redirecting log output to logging collector process 2025-08-31 15:16:04.706 UTC [1] HINT: Future log output will appear in directory "log". Is there any idea why this error happens? Or how to avoid it?

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