I need help redeeming a gift card
I contacted riot support to help me but I can’t seem to log in support. I know gift cards have region locks but I didn’t know it was country locked thought just server locked. I bought a 2000 baht gift card and I don’t wanna waste it please help me w it
25 Replies
I also heard that some people could actually redeem their gift card when they contacted support but I can’t contact support
Do you get any error when trying to login to support ?
Yeah
What error
do not redeem it
Are you trying to login while connected to a VPN?
It’s like I can’t seem to access riot support rn
No
Wait,tickets seem to work rn.
But how  do I tell them to help me with redeeming the card
thats microsfot tech support
Are we being racing
I’m too sad to laugh
Can’t lose that 100 dollar gift card
😔
What country gift card did you buy?
Thailand
But i created my account in Myanmar
I’m still at Thailand as of now
I can still refund it
But
I can’t refund the other gift card that I scratched
So I’m tryna get it to work

How long will ts take
within 24 hours
Okay
It’s been three days
Is your ticket still open
Yes
Nvm somewon replied
What do they mean by summoner name?
@Rachel
Just type your riot id
I don’t have any confirmation emails for buying skins cuz it goes into my dads account
Is this a problem
What did they ask for
Any transaction  or confirmation via email
Confirmation numbers
Is it like the log in numbers?
Check your dad’s email and look for those emails, it should say “transaction id”
Found it thanks
Alr I just gotta wait now
Hope they don’t take another 3 days for this lmao
Will smt happen if I get 1 question wrong
They’ll ask you to recheck your answers
Okay
Thanks for the help!!!
It’s been 3 hours
2*