Immich using up all phone storage during video upload
Hey, I’m running into an issue with the new beta timeline. Immich is using up all of my iPhone’s storage when trying to upload two large videos (17GB and 8GB).
The first time, it filled up about 90GB until I had zero storage left — I’m pretty sure it would have kept going if I had more space. At that point the app just kept crashing until I uninstalled/reinstalled.
After reinstall, it happened again. While trying to upload those videos, storage usage climbed to 23GB before I disabled uploads.
I don’t see any errors in the logs. How can I help debug this?
Device/versions:
iPhone 13 Pro, iOS 18.6.2
Immich server: 1.140.1
Immich app: 1.140.0
5 Replies
:wave: Hey @radh,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
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3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
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Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
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- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
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Successfully submitted, a tag has been added to inform contributors. :white_check_mark:Do you have only these two large videos? We don’t clear the app storage cache while the uploads are in progress so if you have many of those, I can see how it could be an issue
Do you use iCloud?
Just 2 large videos.
All other photos/videos are already backed up. I didnt see any change in the storage when those were backed up
No - i dont use icloud
Hello. Anything I can do to help figure this out?
Guessing here. I think if it starts uploading that video, and I close the app or if the upload is cancelled. It does not clear the memory? And it keeps retrying to upload and it fills up the storage.
We reset the cache every time before we start the backup. Let me think how we can debug this