Printer stopped responding, UI won't open

I was printing some parts on my Vcore 3, everything was working fine. When I uploaded the next part to print, it didn't work. I tried uploading again, didn't get any errors but nothing happened. So I tried resetting the printer (unplugging and plugging power back). Now I can't reach the web UI at all. Tried rebooting a few times and it's always the same. I can access the printer on the console using ssh, but have no idea what I can do here to fix this. Tried the "ratos doctor" command but it's not recognized.
13 Replies
TheTik
TheTik2mo ago
If you can ssh in, then it is on the network at least. What URL are you using for the web interface, and what are you using for SSHing in?
Tarquinio
TarquinioOP2mo ago
Tried both the host name and IP, both wired and wires connections also. I'm using the ip for ssh
TheTik
TheTik2mo ago
hm You're using ratos 2.1, or 2.0?
Tarquinio
TarquinioOP2mo ago
I am not sure actually... Is there a way I can search that on the console? I haven't updated the printer in ages
TheTik
TheTik2mo ago
probably 2.0 then Search around for the mainsail logs, there may be an error message there, where it is trying to get the web server up and failing
Tarquinio
TarquinioOP2mo ago
Is is these files? What am i looking for exactly?
No description
Tarquinio
TarquinioOP2mo ago
The files starting with "mainsail" don't seem to have much The mainsail-access has a list of GET requests until about the time the printer stopped working And the mainsail-error seems to be empty
TheTik
TheTik2mo ago
try the moonraker.log and im not sure what we're looking for, just error messages i think
Tarquinio
TarquinioOP2mo ago
Need to run out a couple hours, will go through all the logs when I come back.
TheTik
TheTik2mo ago
good luck!
Tarquinio
TarquinioOP2mo ago
Can't find any errors... In fact, none of the log files seem to have changed at all since the problem started. Seems like none of the services aren't even staring AT this points, problly would be simples to reinstall the os
TheTik
TheTik2mo ago
That would be my recommendation too. I'm sure someone with more knowhow would know what to look for and how to fix, but reinstalling is easy
Tarquinio
TarquinioOP2mo ago
I think the SD card might have been the issue, tried flashing the new image and it was failing. Doing a new install on a new sd card

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