acc hacked
My riot account was recently hacked. They changed the email, password, and unlinked my playstation account from it. I submitted a ticket (to the best of my abitily) and I can no longer play on my playstation. This is because you can only link 1 riot account to 1 ps account. MAX. So if I don't get this account back, I can no longer play valorant on my console without creating a new playstation account. I have spent money on val as well. Is there anyone who could help?
Solution:Jump to solution
:valQuestion: If you have forgotten your login credentials or your account has been compromised, you can try to recover your account by heading to the link below. Permanently banned or deleted accounts cannot be retrieved.
Account Recovery: https://support-valorant.riotgames.com/hc/en-us/articles/360046229573-Recover-Your-Account...
15 Replies
;recovery
Solution
:valQuestion: If you have forgotten your login credentials or your account has been compromised, you can try to recover your account by heading to the link below. Permanently banned or deleted accounts cannot be retrieved.
Account Recovery: https://support-valorant.riotgames.com/hc/en-us/articles/360046229573-Recover-Your-Account
@Crylo
i tried that, i also submitted a ticket, how long does it usually take for someone to respond @Kris
A few days depending on how many tickets are in queue
ok, and last question, what does it look like when it is recovered or not recovered, like do i get an email with the log in credentials and then I should change the stuff myself so they cant get it again? or does riot change it for me and give me the new login info.
@Kris
They send you a new password reset link
ok thanl you
also if i dont know the email or username they changed it too, can i still get it?
@Kris
They don’t change the account username no more
but they do change the Riot Id
i can't really help on account compromise, but i suggest reading this
https://discord.com/channels/679875946597056683/1384780961513738342/1385449489455648839
@Kris i mean the hacker changed everything, email, username, password(im guessing, ik they changed the email+password idk about username) so If I get the password reset link, wont i need the username or smth? how would i reset the password but not have the email+username
also space gecko thank you i alr read it lol
ingame name can be changed . user to login cant be . and when they reset password that mean account set to your email .
oh ok
i js got my acc back @Kris thx for ur help
You're welcome!
Would you like me to mark this as solved?
yea