account stolen
my account was stolen 3 times in the last week and everytime i recover it i put 3 layers of authentication and i wake up to it being stolen again like i don’t understand how someone can just recover my account over and over when i’ve had this account for
going on 5 years and I AM THE CREATOR
OF IT. i’d like to get help i spent 2k on this account and im gonna lose it!
32 Replies
;recoveryt
;recovery
:valQuestion: If you have forgotten your login credentials or your account has been compromised, you can try to recover your account by heading to the link below. Permanently banned or deleted accounts cannot be retrieved.
Account Recovery: https://support-valorant.riotgames.com/hc/en-us/articles/360046229573-Recover-Your-Account
@s
i’ve done that
when the person hacked me it disabled the original email
so i recovered it and the guy that stole it said this
uh oh
yeah
i got it back from riot
You need to contact Google support asap
but everytime i have
i did no such thing exists
it’s just a automated bot
Did you try the account recovery page?
yes
riot just gave it back to me every time except today
they said i didn’t provide enough info
like i didn’t give them card info and emails dating back to the first year of my account
i know everything there is to know about my account
and the one that stole it is a console player, IM PC
Uh, did you try to submit another ticket?
like 15 minutes ago
It can take a few days for another reply
But what's the point even if u recover it he will take it back again
Probably because he spent a lot of money on it
@s This time if u recover tell them about this...that it is getting compromised every time u recover
@s here's my suggestion. Create a brand new email account with a completly different password from your email that keeps getting compromised, once you recover your account, use the new account to link your valorant.
You can also tell riot about it just like @WIZARD 𖤐 suggests
Also u can ask them to change username
Maybe they help u out
His mail also got comp?
@Qorrski
That's why i said he needs a new email
So when he recovers his riot account he can use his new email
👍
Trying using any of that mail which u previously linked to account
Otherwise create new one if there is not any
I have had a situation like this with another game where the hacker would steal my account every two weeks after i recovered my account, so i got a new email and the compromise stopped
the phone number on there was the one i had before moving to orlando
so i created a new email then i should wait for a support ticket?
the email is like locked no one is in it so i think he keeps going thru the support page and giving them enough info to steal it thing is the guy stealing it said this to me (we used to be friends and i was streaming and i think he saw login info which was so stupid of me)
Well if u can recover just ask them to change username and inform them about the stuff happend with u
U don't need to have first mail if u got good details like first purchase agent etc
If u need any help with that lmk or take a educated guess
Infact , u do streaming u can also list those socials handles on that ticket and saying that ur details were compromised as they were revealed during stream ..
okay its a pain but should i submit another ticket or wait?
@WIZARD 𖤐
Umm if U submitted than wait
yeah ok
@WIZARD 𖤐 i recovered it is there anyway to prevent it besides creating a fresh email like i did
i did that
so lets see if it stops
@s check Dm