Hi team, I need help with a storage usage issue after downgrading from Pro → Free.
My org dashboard shows 2 GB storage used (200% of Free quota).
But I’ve deleted all projects, buckets, and databases.
Database size = 12 MB (checked with pg_database_size).
Buckets = none (ran SELECT id, name FROM storage.buckets; → no rows returned).
So there’s nothing left in my project, but the dashboard still reports 2 GB used and my org is stuck in a grace period. This seems like stale/soft-deleted storage still being counted.
👉 Can someone from the Supabase team please help reset or clear the storage usage for my org so I can continue development on the Free Plan?
Thanks!
3 Replies
This is a user helping user platform and not regularly monitored by the Supabase staff.
You said you deleted your storage buckets, what method did you use to delete these?
I used SQL queries to clear my storage buckets and delete the buckets as well
Using SQL queries would lead to files remaining dormant inside of the actual s3 bucket. You are supposed to delete the files using the Dashboard or the Supabase API. You will need to contact Supabase support in order to get this resolved.