ISP customers unable to browse to some websites using Cloudflare

Hi,

I work for an ISP and a number of our customers has contacted us as they are unable to browse to certain websites.
It appears to be related to the IP Addresses they have; when we assign them an IP address from a different range the issue is resolved.

I suspect this isn't directly Cloudflare related, but I'm not sure who provide's Cloudflare with their IP information.

If you have any questions or require more information, please don't hesitate to ask me.

Thanks,

Moth
Was this page helpful?