FCM notifications not working in production environment
Hey! Some customers complained this morning they're not receiving mobile push notifications.
I went to check and looks like some push notifications are failing in the production environment.
They are working fine in Development. We didn't change anything since the initial setup.
I don't know exactly which kind of information you need but:
- Development is fine. Prod is not working for some customers. There are some that works and some that fails.
- We are using FCM.
The error in the details is:
"Sending message failed due to \"Request contains an invalid argument.\"".
Funny enough, the payloads from dev and production are identical.
Let me know what else you would need. I don't know what else we could check here.6 Replies
This is one working transaction ID: txn_68b8679cw58x5hf1uj9v
This is one failing transaction ID: txn_68b86379a2zra2lbdi9c
@Obscene Burrito
Thanks for sharing the transactionId. It's a bit strange issue. I am sharing with the team
@Obscene Burrito
Sending a DM
thanks @Pawan Jain
it is indeed a strange issue. even harder to debug as we have no idea what happened
feel free to answer here, on my DM, or via email. i'll be aware in all channels
if you have any details on what we can check on our side, or any idea of what could be happening, it will be good information to share with my team too
Sure, I will keep updated you updated over email and in this thread
@Pawan Jain I replied on the email, but this got fixed on our side!
Thanks for the help!
Thanks for the update 🙌🏻