Photos are all over the place date wise

My immich album has photos in wrong dates everywhere, I just set it up. Photos from years ago showing on the timeline for last week. Not sure what happened, it was initially correct and after re-running some of the background jobs it's fubar. Is there a way to re-index or re sort everything correctly?
5 Replies
Immich
Immich5w ago
:wave: Hey @Liver Slapper, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :blue_square: read applicable release notes. 3. :blue_square: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
Alex Tran
Alex Tran5w ago
Those photos are probably from app like Whatsapp, Snapchat, TikTok or Screenshot, which doesn't come with the EXIF metadata so Immich will use the upload date for the asset's date we are looking into probably solve this problem in the coming releases
Liver Slapper
Liver SlapperOP5w ago
Thanks, that is unfortunate for now. You are right they are mostly from whatsapp. Can you suggest a way to sort those photos on my current instance? I'm guessing I'll have to remove all the images, use a third party tool to modify the exif date for the images from whatsapp, and then import them again to immich?
Sergey Katsubo
That will work, right. Alternatively, there is an API-based solution https://github.com/immich-app/immich/discussions/9116#discussioncomment-13465857 which does not re-upload files
Immich
Immich5w ago
[Discussion] WhatsApp images have an invalid creation date (immich-app/immich#9116)

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