Changing domain of working setup
Hi all, I'm moving from DuckDNS to deSEC and I'm not able to connect to my deSEC URL. I have deSEC set up for other services and they're all running fine, but I get "This site cannot be reached" when I attempt to access Immich.
Do I just need to change the external domain in "Server Settings" to get this to work?
5 Replies
:wave: Hey @Heimdyll,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
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2. :blue_square: read applicable release notes.
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4. :blue_square: reviewed Github for known issues.
5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
6. :blue_square: uploaded the relevant information (see below).
7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
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Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
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If this ticket can be closed you can use the /close command, and re-open it later if needed.Do I just need to change the external domain in "Server Settings" to get this to work?Not even necessarily that, it should just work without changing any settings etc
:/ all of my other services survived the URL swap without needing extra work
What I'm saying is this one shouldn't need extra work either
You didnt post much detail so Im mostly guessing, but I suspect an issue with your reverse proxy config
Yeah, once I'm off work I'll update you.
holy shit i'm dumb
I had an entry for the url i was using in deSEC that was the wrong IP