Etisalat Blocking - Can someone from Supabase please give us an update regarding this?
I've sent countless emails with no response.
Please someone let us know what is going on?
14 Replies
This site is not regularly monitored by Supabase staff.
We asked them to keep the status updated and after that there was one update.
https://status.supabase.com/incidents/spyxwjqn7d2f
I saw this update already but no one from Supabase has responded to me since this happened. In the updates tehy are basically saying that Etisalat has not giving them an update as yet. Can't be down for this many days. We need a clear answer as to what is happining and when they are hoping to resolve it...
But I really appreciate a response from you.
I understand. Just saying they probably won't see your message here. And we mods have bumped them already to give updates. May still be no contact made.
How does one get in contact with them then? if they are not seeing stuff here?
Support.
I've contacted support at least 3 times already, not even a hello from them...
They slightly monitor Github issues more, but they know of this issue.
Thank you for asking them to update the site at least.
Did you get back ticket # at least?
Yes with my initial request
My observation on "mass" (I'd say this is a bit narrower even though a number of users and their clients are impacted) they rely on the status page versus responding with updates to each ticket. Support may be in the same boat as this is likely being handled by dev staff.
Yeah I get it, and the ISP here did such a poor job of blocking it coz of OTP laws or something along those lines, that it works in some places but not in others... We think, they're just testing stuff, but I'm surprsied that Supabase doesn't have any answers at all.
There are several other threads going here, but not sure they have more info or not.
Anyway thanks for your help. If they give you an update, please let me know here in this thread if you're around. Much appreciated.
Ok I'll have a browse. Cheers