"Container immich_server stopped unexpectedly"
hi, I downloaded immich on my Synology Nas, it worked well but the second day I couldn't reach immich.
I tried to reinstall it but nothing changed, I noticed in my Nas a message never stop showing it says "Container immichserver stopped unexpectedly. Go to container manager for more information", and the immich server container run for 40s and then restart with the message.
I have no clue about what is happing
hope anyone can help
8 Replies
:wave: Hey @droov,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:It seems like Immich_server can't contact the redis container, but the logs are hard to read
after long and hard searching I found that it maybe about the nc or Netcat thing
but surely I don't know how to solve it
and here are the logs as csv
This has nothing to do with netcat/nc, it can't connect to yuor database or other containers, likely a firewall or synology security problem
Are you running any other containers
nothing then immich containers.
immich_server
immich_postgres
immich_machine_learning
immich_redis
It is, just found I'm enabling the firewall:prayge:
what are the firewall rules I must avoid for immich to run??
anyway thanks man, I really appreciate your time and effort🫡
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