Used Google Takeout for initial import. Connected my wife and my phones, and now duplicates abound.
I completed the initial setup using Immich-Go and Google Takeout. However, after connecting my wife and my phones to back up, every image and video that was on our devices locally uploaded again. There are hundreds of duplicates across the timeline now. I could theoretically manually delete each one (or have her do it, there are some that don't have a delete button for me), but that would take a long time, and I'm worried about messing it up.
Is there a system within Immich that can detect duplicates and get rid of them? I know it's supposed to detect them on upload, but it failed to do so for us.
4 Replies
:wave: Hey @EthanD,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :blue_square: reviewed the FAQs for known issues.
4. :blue_square: reviewed Github for known issues.
5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
6. :blue_square: uploaded the relevant information (see below).
7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.They'll be different files, probably storage saver was on on gphotos or such
https://my.immich.app/utilities/duplicates
Give this a shot
Interesting...we both backed up in original quality, but I'm glad there's a tool to try and remedy it. I'll try it and report back shortly!
Wow, that is a beautiful tool. It's already working great! Thank you!
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