help me guys : VAN Restrictions

Error: VAN IOMMU Restriction (sometimes VAN -102 as well) • Systems tested: My account fails to launch Valorant on multiple PCs in my gaming center. • Other accounts on the same PCs work perfectly fine without errors. • This shows the problem is not hardware or BIOS related, but specifically tied to my account What I have tried: • Enabled all BIOS security settings (VT-d/IOMMU, Secure Boot, TPM, DMA). • Verified Windows settings (Secure Boot = On, VBS/HVCI = Running, Kernel DMA = On). • Reinstalled Vanguard multiple times. • Updated BIOS and all chipset/GPU/LAN drivers. • Tested the account on PCs where other accounts work fine. I am attaching: • Screenshot of the VAN error. • Screenshot of msinfo32 (showing Secure Boot, VBS/HVCI, Kernel DMA = On). • Details of my motherboard (MSI Z790 Carbon WiFi II, latest BIOS). Thank you for your assistance. Best regards,
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22 Replies
momo
momo2mo ago
after it show the error you should restart and you will be fine
! CS ヽSHAWESH
! CS ヽSHAWESHOP2mo ago
i restarted couple times didn't work and i reinstalled vanguard too but same issue
momo
momo2mo ago
@ItsGamerDoc iommu problem Put your ingame name here with tag and wait for gamerdoc
! CS ヽSHAWESH
! CS ヽSHAWESHOP2mo ago
it happened to three accounts actually in my esports team but the others is playing perfectly without any issues here's the three in game names :- - VOLDEMORT#218 - ZeroCARB#0000 - CS ABayou#1010 same error happened to each
momo
momo2mo ago
Which one is your ingame name with tag ?
! CS ヽSHAWESH
! CS ヽSHAWESHOP2mo ago
VOLDEMORT#218
Rachel
Rachel2mo ago
:val_SusgeNoted:
momo
momo2mo ago
alright wait for gamerdoc
Rachel
Rachel2mo ago
You haven’t told me yet, how you checked that guys acc level :val_SusgeNoted:
! CS ヽSHAWESH
! CS ヽSHAWESHOP2mo ago
i understand that each one of my teammates should open ticket here for only one account to resolve ?
momo
momo2mo ago
no no just wait he look for all names and will tell you whats the problem. Just wait for him
! CS ヽSHAWESH
! CS ヽSHAWESHOP2mo ago
ok then thank you 🙏
Rachel
Rachel2mo ago
Are you all playing on your own pcs or gaming centers
momo
momo2mo ago
😁
! CS ヽSHAWESH
! CS ヽSHAWESHOP2mo ago
am a founder for esports team called cinyps in libya 🇱🇾 + an owner for gaming center which has a bootcamp only for staff and team and that's where the issue happened
momo
momo2mo ago
ye just wait for doc he will help you anticheat related
! CS ヽSHAWESH
! CS ヽSHAWESHOP2mo ago
ok then thank you again , i will be waiting for his response
ABayou
ABayou2mo ago
Hello Im getting the same issue here Can i get some help please
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momo
momo2mo ago
make post
ABayou
ABayou2mo ago
Done, thanks
! CS ヽSHAWESH
! CS ヽSHAWESHOP2mo ago
is there any update ? @momo @ItsGamerDoc
momo
momo2mo ago
Not yet. Once he got free time he will come around . Or you can go ahead and dm him . He in previous post if anyone facing iommu problem they can dm him

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