The Argo traffic price issue
My web has only 11GB Argo traffic last month, but the bill ws 68$ !! WHY?
12 Replies
Support AI
Hey 👋
It seems there may not be enough information in your post to effectively get support from the community. Please ensure you include as much as possible, you can check the channel guidelines for some examples of what kind of information to include.
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No, you look at the time bar below, it is counted from last month, and my average daily traffic does not exceed 0.5GB
And it's not just last month, this problem has been going on for half a year, and I only found out today
Support AI
I'm unable to provide an answer to that at the moment. Please rephrase your query and I'll try again.
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@Vero
?pings
Please do not ping community members for non-moderation reasons. Doing so will not solve your issue faster and will make people less likely to want to help you.
Please help😂
create a billing ticket to get clarification on those charges
the community can't really help with that
?billing
Cloudflare's billing system is undergoing some changes/migration. During this period, there have been recurring cases of extra bills, incorrect bills, or other issues.
To resolve these issues, create a Support ticket by using the following link (you must be logged into your Cloudflare account): https://dash.cloudflare.com/?to=/:account/support. There is a backlog of tickets so it might take a while to get a response.
Note that all accounts, even Free plan accounts, can create billing tickets. Tickets are the only way to resolve billing issues; we cannot help you in this Discord.
ok, thx
I experience the same issue, and I also created support ticket a month ago. However the customer support of cloudflare did not solve my issue