Using a Network Drive as my main storage location

Hi i am setting up Immich on a computer we will call computer 1 which is running the containers etc. and computer 2 which is running a network drive. i was able to get immich up and running up until it started to ask me to upload/ backup from my phone when i started backing up i saw there was no activity on my computer 2. i have completed the setup using chat gpt to guide me through all the various permissions etc to get to this point. The issue now is that it is storing all the photos to my C drive on computer 1 running Immich.
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8 Replies
Immich
Immich4w ago
:wave: Hey @Scopes_0, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :ballot_box_with_check: uploaded the relevant information (see below). 7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
Scopes_0
Scopes_0OP4w ago
i am not sure of all the information in terms of where to get it
Immich
Immich4w ago
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
Scopes_0
Scopes_0OP4w ago
my OS on both computers is windows 10 Pro the server itself works great but i cant get it to store to the right location
Sergey Katsubo
1. Could you also post output of the following commands
docker compose config
docker exec immich_server ls -al /data
docker compose config
docker exec immich_server ls -al /data
(as text: either attached or in backticks as described in Code Formatting section in the auto-post above) 2. Your .env does not include variables for THUMB_LOCATION and similar ..._LOCATION vars below in docker-compose. Also ...BACKUP_LOCATION... line is not properly indented. I'm wondering how it works...
Scopes_0
Scopes_0OP3w ago
hi so i tried a lot of solutions and maybe i could share my process with talking to chat gpt but i have moved the physical drive to the computer running it. i do require soe help setting up nvenc. PS: i upgraded to windows 11 for GPU virtualization.
Sergey Katsubo
i have moved the physical drive to the computer running it
Indeed the most straightforward solution :agreeGe: Go ahead and close this ticket if it's resolved. As for GPU/nvenc please create a new ticket. I guess you've already seen https://immich.app/docs/features/hardware-transcoding/
Scopes_0
Scopes_0OP3w ago
ok will do

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