Possible Storage Error using SMB network share as data store
Hi all,
I am using Immich Go to upload all my google photos
There has been a few times that the application closed due to server errors
My server is an ubuntu sever VM and immich is running in a docker compose setup as recommended
At the end of each immich go log on the faulty ones there is a large list of the following: (Trimmed to reduce personal data going out)
2025-09-30 16:49:36 ERR io: read/write on closed pipe
AssetUpload, POST, http://10.0.0.11:2283/api/assets
The important part is that the mount location is actuall an SMB share from my host machine (Windows 11)
All file permissions are allowed
Storage, ram, cpu etc is reasonably quick
I am suspecting it is something like too much communication over SMB is happening however I am too amateur to know how to debug this further
env and docker file attached
4 Replies
:wave: Hey @LemonsFTW,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
2. :blue_square: read applicable release notes.
3. :blue_square: reviewed the FAQs for known issues.
4. :blue_square: reviewed Github for known issues.
5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
6. :blue_square: uploaded the relevant information (see below).
7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.My system is a 9900kf with 64gb ram
Windows 11
GTX 3070
Hyper v:
Ubuntu VM
6 "cores" associated
10gb ram attached (Although this seems to adjust automatically)
Docker Compose