HGL
sunny-green
Backpack hero fails to launch
Have tried to launch backpack hero using various versions of proton, same result every time, click launch, see a window appear containing black background, stays open for a few seconds then it goes away.
Have uploaded the error log
https://0x0.st/KqAf.log
I'm on a fully updated manjaro linux desktop, and assistance would be appreciated
Solution:Jump to solution
Run
flatpak update, that'll install org.freedesktop.Platform.GL.nvidia-575-64-05 and its GL32 counterpart
Also, you can uninstall some old drivers
```
flatpak uninstall org.freedesktop.Platform.GL.nvidia-550-135 org.freedesktop.Platform.GL.nvidia-570-144 org.freedesktop.Platform.GL32.nvidia-550-135 org.freedesktop.Platform.GL32.nvidia-570-144...6 Replies
correct-apricot•3mo ago
Something on driver setup is busted
Please send the following into this channel:
- A recent game log (with verbose logging enabled), if not sent already
- The output of the following commands:
-
flatpak run --command=vulkaninfo com.heroicgameslauncher.hgl --summary
- flatpak run --command=vkcube com.heroicgameslauncher.hgl
- nvidia-smi
- flatpak list --runtime -vProtonFixes[466] INFO: Running protonfixes on "GE-Proton10-12-18-gb3c7c103", build at 2025-08-23 03:20:59+00:00.
Non-critical, but also update your GE-Proton ("Wine Manager" in sidebar -> update icon next to GE-Proton-latest)sunny-greenOP•3mo ago
flatpak run --command=vulkaninfo com.heroicgameslauncher.hgl --summary ✔
==========
VULKANINFO
==========
Vulkan Instance Version: 1.3.290
Instance Extensions: count = 24
-------------------------------
VK_EXT_acquire_drm_display : extension revision 1
VK_EXT_acquire_xlib_display : extension revision 1
VK_EXT_debug_report : extension revision 10
VK_EXT_debug_utils : extension revision 2
VK_EXT_direct_mode_display : extension revision 1
VK_EXT_display_surface_counter : extension revision 1
VK_EXT_headless_surface : extension revision 1
VK_EXT_surface_maintenance1 : extension revision 1
VK_EXT_swapchain_colorspace : extension revision 5
VK_KHR_device_group_creation : extension revision 1
VK_KHR_display : extension revision 23
VK_KHR_external_fence_capabilities : extension revision 1
VK_KHR_external_memory_capabilities : extension revision 1
VK_KHR_external_semaphore_capabilities : extension revision 1
VK_KHR_get_display_properties2 : extension revision 1
VK_KHR_get_physical_device_properties2 : extension revision 2
VK_KHR_get_surface_capabilities2 : extension revision 1
VK_KHR_portability_enumeration : extension revision 1
VK_KHR_surface : extension revision 25
VK_KHR_surface_protected_capabilities : extension revision 1
VK_KHR_wayland_surface : extension revision 6
VK_KHR_xcb_surface : extension revision 6
VK_KHR_xlib_surface : extension revision 6
VK_LUNARG_direct_driver_loading : extension revision 1
Instance Layers: count = 8
--------------------------
VK_LAYER_INTEL_nullhw INTEL NULL HW 1.1.73 version 1
VK_LAYER_INTEL_nullhw INTEL NULL HW 1.1.73 version 1
VK_LAYER_MESA_device_select Linux device selection layer 1.4.303 version 1
VK_LAYER_MESA_device_select Linux device selection layer 1.4.303 version 1
VK_LAYER_MESA_overlay Mesa Overlay layer 1.4.303 version 1
VK_LAYER_MESA_overlay Mesa Overlay layer 1.4.303 version 1
VK_LAYER_MESA_screenshot Mesa Screenshot layer 1.4.303 version 1
VK_LAYER_MESA_screenshot Mesa Screenshot layer 1.4.303 version 1
Devices:
========
GPU0:
apiVersion = 1.4.305
driverVersion = 25.0.5
vendorID = 0x8086
deviceID = 0x3e98
deviceType = PHYSICAL_DEVICE_TYPE_INTEGRATED_GPU
deviceName = Intel(R) UHD Graphics 630 (CFL GT2)
driverID = DRIVER_ID_INTEL_OPEN_SOURCE_MESA
driverName = Intel open-source Mesa driver
driverInfo = Mesa 25.0.5 (git-a89e404408)
conformanceVersion = 1.4.0.0
deviceUUID = 8680983e-0200-0000-0002-000000000000
driverUUID = aac8e8e8-c1cb-8b28-51f2-40323c4d0652
GPU1:
apiVersion = 1.4.305
driverVersion = 0.0.1
vendorID = 0x10005
deviceID = 0x0000
deviceType = PHYSICAL_DEVICE_TYPE_CPU
deviceName = llvmpipe (LLVM 19.1.7, 256 bits)
driverID = DRIVER_ID_MESA_LLVMPIPE
driverName = llvmpipe
driverInfo = Mesa 25.0.5 (git-a89e404408) (LLVM 19.1.7)
conformanceVersion = 1.3.1.1
deviceUUID = 6d657361-3235-2e30-2e35-000000000000
driverUUID = 6c6c766d-7069-7065-5555-494400000000
flatpak run --command=vkcube com.heroicgameslauncher.hgl INT ✘
Selected GPU 0: Intel(R) UHD Graphics 630 (CFL GT2), type: IntegratedGpu
nvidia-smi INT ✘ 12s
Mon Sep 8 18:08:12 2025
+-----------------------------------------------------------------------------------------+ | NVIDIA-SMI 575.64.05 Driver Version: 575.64.05 CUDA Version: 12.9 | |-----------------------------------------+------------------------+----------------------+ | GPU Name Persistence-M | Bus-Id Disp.A | Volatile Uncorr. ECC | | Fan Temp Perf Pwr:Usage/Cap | Memory-Usage | GPU-Util Compute M. | | | | MIG M. | |=========================================+========================+======================| | 0 NVIDIA GeForce RTX 2080 ... Off | 00000000:01:00.0 On | N/A | | 18% 38C P5 13W / 250W | 786MiB / 8192MiB | 13% Default | | | | N/A | +-----------------------------------------+------------------------+----------------------+ +-----------------------------------------------------------------------------------------+ | Processes: | | GPU GI CI PID Type Process name GPU Memory | | ID ID Usage | |=========================================================================================| | 0 N/A N/A 776 G /usr/lib/Xorg 301MiB | | 0 N/A N/A 1169 G /usr/bin/ksecretd 2MiB | | 0 N/A N/A 1263 G /usr/bin/ksmserver 2MiB | | 0 N/A N/A 1265 G /usr/bin/kded6 2MiB | | 0 N/A N/A 1266 G /usr/bin/kwin_x11 14MiB | | 0 N/A N/A 1290 G /usr/bin/plasmashell 156MiB | | 0 N/A N/A 1356 G /usr/bin/kaccess 2MiB | | 0 N/A N/A 1357 G ...it-kde-authentication-agent-1 2MiB | | 0 N/A N/A 1359 G /usr/lib/xdg-desktop-portal-kde 2MiB | | 0 N/A N/A 1467 G /usr/bin/kdeconnectd 2MiB | | 0 N/A N/A 1488 G /usr/bin/pamac-tray-plasma 2MiB | | 0 N/A N/A 1915 G /usr/lib/firefox/firefox 241MiB | | 0 N/A N/A 2314 G ...asma-browser-integration-host 2MiB | | 0 N/A N/A 4964 G /usr/bin/konsole 2MiB | +-----------------------------------------------------------------------------------------+ flatpak list --runtime -v
F: No installations directory in /etc/flatpak/installations.d. Skipping F: Opening system flatpak installation at path /var/lib/flatpak F: Opening user flatpak installation at path /home/richard/.local/share/flatpak Freedesktop Platform org.freedesktop.Platform freedesktop-sdk-24.08.19 24.08 system i386 org.freedesktop.Platform.Compat.i386 24.08 system Mesa org.freedesktop.Platform.GL.default 25.0.5 24.08 system Mesa (Extra) org.freedesktop.Platform.GL.default 25.0.5 24.08extra system nvidia-550-135 org.freedesktop.Platform.GL.nvidia-550-135 1.4 system nvidia-570-144 org.freedesktop.Platform.GL.nvidia-570-144 1.4 system Mesa org.freedesktop.Platform.GL32.default 25.0.5 24.08 system nvidia-550-135 org.freedesktop.Platform.GL32.nvidia-550-135 1.4 system nvidia-570-144 org.freedesktop.Platform.GL32.nvidia-570-144 1.4 system Intel VAAPI driver org.freedesktop.Platform.VAAPI.Intel 24.08 system i386 org.freedesktop.Platform.VAAPI.Intel.i386 24.08 system FFmpeg extension with extra codecs org.freedesktop.Platform.ffmpeg-full 24.08 system i386 org.freedesktop.Platform.ffmpeg_full.i386 24.08 system openh264 org.freedesktop.Platform.openh264 2.5.1 2.5.1 system GNOME Application Platform version 47 org.gnome.Platform 47 system GNOME Application Platform version 48 org.gnome.Platform 48 system i386 org.gnome.Platform.Compat.i386 47 system Breeze GTK theme org.gtk.Gtk3theme.Breeze 6.3.5 3.22 system gecko org.winehq.Wine.gecko stable-24.08 system mono org.winehq.Wine.mono stable-24.08 system
+-----------------------------------------------------------------------------------------+ | NVIDIA-SMI 575.64.05 Driver Version: 575.64.05 CUDA Version: 12.9 | |-----------------------------------------+------------------------+----------------------+ | GPU Name Persistence-M | Bus-Id Disp.A | Volatile Uncorr. ECC | | Fan Temp Perf Pwr:Usage/Cap | Memory-Usage | GPU-Util Compute M. | | | | MIG M. | |=========================================+========================+======================| | 0 NVIDIA GeForce RTX 2080 ... Off | 00000000:01:00.0 On | N/A | | 18% 38C P5 13W / 250W | 786MiB / 8192MiB | 13% Default | | | | N/A | +-----------------------------------------+------------------------+----------------------+ +-----------------------------------------------------------------------------------------+ | Processes: | | GPU GI CI PID Type Process name GPU Memory | | ID ID Usage | |=========================================================================================| | 0 N/A N/A 776 G /usr/lib/Xorg 301MiB | | 0 N/A N/A 1169 G /usr/bin/ksecretd 2MiB | | 0 N/A N/A 1263 G /usr/bin/ksmserver 2MiB | | 0 N/A N/A 1265 G /usr/bin/kded6 2MiB | | 0 N/A N/A 1266 G /usr/bin/kwin_x11 14MiB | | 0 N/A N/A 1290 G /usr/bin/plasmashell 156MiB | | 0 N/A N/A 1356 G /usr/bin/kaccess 2MiB | | 0 N/A N/A 1357 G ...it-kde-authentication-agent-1 2MiB | | 0 N/A N/A 1359 G /usr/lib/xdg-desktop-portal-kde 2MiB | | 0 N/A N/A 1467 G /usr/bin/kdeconnectd 2MiB | | 0 N/A N/A 1488 G /usr/bin/pamac-tray-plasma 2MiB | | 0 N/A N/A 1915 G /usr/lib/firefox/firefox 241MiB | | 0 N/A N/A 2314 G ...asma-browser-integration-host 2MiB | | 0 N/A N/A 4964 G /usr/bin/konsole 2MiB | +-----------------------------------------------------------------------------------------+ flatpak list --runtime -v
F: No installations directory in /etc/flatpak/installations.d. Skipping F: Opening system flatpak installation at path /var/lib/flatpak F: Opening user flatpak installation at path /home/richard/.local/share/flatpak Freedesktop Platform org.freedesktop.Platform freedesktop-sdk-24.08.19 24.08 system i386 org.freedesktop.Platform.Compat.i386 24.08 system Mesa org.freedesktop.Platform.GL.default 25.0.5 24.08 system Mesa (Extra) org.freedesktop.Platform.GL.default 25.0.5 24.08extra system nvidia-550-135 org.freedesktop.Platform.GL.nvidia-550-135 1.4 system nvidia-570-144 org.freedesktop.Platform.GL.nvidia-570-144 1.4 system Mesa org.freedesktop.Platform.GL32.default 25.0.5 24.08 system nvidia-550-135 org.freedesktop.Platform.GL32.nvidia-550-135 1.4 system nvidia-570-144 org.freedesktop.Platform.GL32.nvidia-570-144 1.4 system Intel VAAPI driver org.freedesktop.Platform.VAAPI.Intel 24.08 system i386 org.freedesktop.Platform.VAAPI.Intel.i386 24.08 system FFmpeg extension with extra codecs org.freedesktop.Platform.ffmpeg-full 24.08 system i386 org.freedesktop.Platform.ffmpeg_full.i386 24.08 system openh264 org.freedesktop.Platform.openh264 2.5.1 2.5.1 system GNOME Application Platform version 47 org.gnome.Platform 47 system GNOME Application Platform version 48 org.gnome.Platform 48 system i386 org.gnome.Platform.Compat.i386 47 system Breeze GTK theme org.gtk.Gtk3theme.Breeze 6.3.5 3.22 system gecko org.winehq.Wine.gecko stable-24.08 system mono org.winehq.Wine.mono stable-24.08 system
Solution
Run
flatpak update, that'll install org.freedesktop.Platform.GL.nvidia-575-64-05 and its GL32 counterpart
Also, you can uninstall some old drivers
sunny-greenOP•3mo ago
thx, will try that now
update worked, thanks for the advice