S
Supabase2mo ago
sovrin

Locked out 2FA - Ticket #SU-243179

Locked out of free account due to lost 2FA after phone migration. Ticket #SU-243179 - support said no help for free accounts but I can't upgrade because I can't access my account. I have active projects with data I need to preserve. Has anyone successfully recovered 2FA on a free account? Any Supabase staff who can help?
2 Replies
garyaustin
garyaustin2mo ago
This site is rarely monitored by Supabase staff. As long as it is flagged as outage/highest level they usually get to it in time. NOTE there is a warning on 2FA if you lose it they can't let you in.
HatemG
HatemG5w ago
Having same issue on SU-251485

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