Not sure what is happening...140.1
Been using 139.3 or 139.4. Occasional no photos in library in iOS. But been manageable.
Now I updated to 140.1, and something weird.
It won't properly scan external libraries. In my iOS device, all existing thumbnails (not including new ones) are moved to trash. I have 139412 thumbnails.
Here are various logs. Hopefully experts here can help me get the External Libraries up and running again. No change to Immich at all. No change to HW. I love to leave it there for years 🙂
19 Replies
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If this ticket can be closed you can use the /close command, and re-open it later if needed.Running Debian + Docker. Plenty of disk space, as can be seen in screen capture.
Your external library mount is probably unmounted
Checked. All are mounted and everything is as normal
No change to permissions, volume labels, drives. Nothing.
The fact that it’s mounted NOW doesn’t mean a lot, because what matters is if it was mounted when the container was started
So you could bring down the entire stack and make sure it’s mounted then bring it back up
Got ya. It was in fact mounted before containers were started. Immich has a green tick. Should be fine.
I have restarted Immich containers once already. No change to behavior
Can you check the trash page on the web?
When they were detected as unmounted, they are likely moved to the trash, restoring all should work
Ok, i'll check on web. I can see on iOS that 139412 thumbnails are moved to Trash already.
Yeah look like that was what happened
I'm trying to do the restore on the web now. Restore all. Confirmed via the dialog box, and it doesn't seem to be doing anything. Am trying to get more logs.
Wondering why thumbnails are moved to Trash? I didn't do it, and what triggered it?
which thumbnails?
I think I should mean "photos", not "thumbnails"
all photos should be in the Photos page, but was moved to Trash by the app/server
If the files are offline (missing mount point) they get moved to trash
got it got it. thx!
both files are there in the directory
file permissions are fine
If the files are offline (missing mount point) they get moved to trashAlso later when the files become online again (mount point is OK) and another Ext Lib rescan is done, they should be automatically moved out of trash and appear in timeline again. Below are logs from my test instance: I broke mount, did rescan, then recovered the mount, did rescan again. No manual intervention in trash, assets were automatically un-trashed when got "onlined". You already ran Ext Lib rescan recently, right? Rescan logs at 7:16PM (from screenshot) look totally fine. I suggest to focus on Web UI for now: what's currently wrong there? (Apart from those 2 ENOENT you posted recently)
okok. Apart from those 2, the rest didn't move too. I then did a re-scan, more other files are listed in the log saying they also can't be moved.
so I believe Immich will stop after a few files
Actually, i found out the root cause. it has nothing to do with immich... nothing to do with the mount.
the Owner of the directories somehow is marked as UID, not as Debian user account name.