Preview generation breaking Immich
Whenever the asset preview generation starts, it gets stuck and Immich stops working. Anyone else seen this or knows a fix?
Thanks!
11 Replies
:wave: Hey @Neghev,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
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Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
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Successfully submitted, a tag has been added to inform contributors. :white_check_mark:Please post more detail like the bot requests...
Are you on a raspberry pi?
Device: Raspberry Pi 4
OS: DietPi (Debian Trixie)
Storage: Photos are on an external HDD
Deployment: All services running in Docker using docker-compose
Version Immich: 1.141.1
Set
VIPS_NOVECTOR=1Thanks a lot! 🙏
Setting fixed the issue for me on Raspberry Pi 4.
Can you explain what this setting actually does?
(lib)vips is one of the libraries we use for thumbnail generation. Vector means CPU vector extensions, the use of which in libvips is currently broken on raspberry pi, so this turns those off
Got it, thanks for the clarification 🙏 That makes total sense. Glad it’s working now on my Pi!
Had the same issue and it fixed it for me too. Thank you!
Hey, I am wondering where I am supposed to put this exactly?
Which file?
(sorry to bother you with it by the way)
Your env file
Appreciate it!
I wasn't sure, let me check it out.