I broke my Immich with the breaking update :(
Hi,
The thing is, i'm completly lost.I updated the Immich when we got the breaking update. I did not notice it first, I used it as it was, uploaded some pictures and thing, but when I noticed that my old pictures are not loading I checked the changelog and I saw it. I tried to do what the changelog said but I failed somehow. Can someone help me? I don't want to lose my files 🙁
My Immich is running on TrueNAS and it is currently version 1.9.16.
2 Replies
:wave: Hey @bennytrsl,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
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docker compose logs
docs
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docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
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Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
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Information
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Successfully submitted, a tag has been added to inform contributors. :white_check_mark:I tried to use the official migration from this link:
https://immich.app/docs/install/truenas
After this i noticed, that the the storage is double then it was before so the rsync part worked.
The new pictures that I upload are working.
The error I get from the server container console for old pictures:
Error: ENOENT: no such file or directory, access 'upload/thumbs/1e444a09-e349-457d-81bc-d33c5bd70260/ed/6a/ed6a83e7-0bcb-4c01-8762-f6a15bad9740-preview.jpeg'
I tried to update it some time ago, I don't remember what things did I do.
I noticed now that the new pictures that I uploaded after the update I can see them, but when i click on them it says "Error loading image" with this error message:
Error: ENOENT: no such file or directory, access '/thumbs/1e444a09-e349-457d-81bc-d33c5bd70260/9b/7c/9b7c07da-5e81-4b69-9ab8-eed0aa4e4339-preview.jpeg'