Domains transferred with a typo in the registrant email address
Yesterday I transferred two domain names from Namecheap to Cloudflare. The invoices were IN-47831073 and IN-47830947. Both transfers have completed successfully.
Unfortunately, I later noticed a typo in the registrant email address for both domains. So those domains will (hopefully!) never get a response to the verification emails, because that incorrect address isn't mine. Also, I can't update the registrant email now... because a change requires verification from the the current address (which again, isn't mine).
How can I get the registrant email fixed on these two domains? I would like the use the email address of my Cloudflare account, as shown on those two invoices. I was able to somehow create a support ticket (case #01737182). But I can't view the ticket, because the link says I'm not a paid customer (even though I absolutely did pay money for both of these domain transfers).
Unfortunately, I later noticed a typo in the registrant email address for both domains. So those domains will (hopefully!) never get a response to the verification emails, because that incorrect address isn't mine. Also, I can't update the registrant email now... because a change requires verification from the the current address (which again, isn't mine).
How can I get the registrant email fixed on these two domains? I would like the use the email address of my Cloudflare account, as shown on those two invoices. I was able to somehow create a support ticket (case #01737182). But I can't view the ticket, because the link says I'm not a paid customer (even though I absolutely did pay money for both of these domain transfers).
Welcome to the official Cloudflare Developers server. Here you can ask for help and stay updated with the latest news
86,942Members
Resources
Similar Threads
Was this page helpful?
