Error in updating server through Portainer
Hi everyone, I have a UGREEN Nas, updated to the latest software and have been running immich. I never was able to get face detection to work and thought maybe it was because I needed to update the server. I used a lot of tutorials from mariushosting who had recommended that I click on the individual containers and have it recreate and repull the most updated image. This worked for the DB, REDIS, and LEARNING container but I have not been able to update the server. I keep getting a error Exited Code 127 and when I check the log I see this. Any suggestions? My knowledge re this is elementary so a detailed guide would be helpful. I have not used docker.yml before and not 100% sure how to check what env I am running
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:wave: Hey @apatel87,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs
docs
- Container Status: docker ps -a
docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l
and df -h
).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
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Successfully submitted, a tag has been added to inform contributors. :white_check_mark:This is the docker compose file
Looks like immich has no 'start' command
Try adding
command: ["/usr/src/app/start.sh"]
after immich server
immich-server:
image: ghcr.io/immich-app/immich-server:release
container_name: Immich-SERVER
hostname: immich-server
user: 1000:10
security_opt:
- no-new-privileges:true
env_file:
- stack.env
ports:
- 8212:2283
volumes:
- /volume1/docker/immich/upload:/usr/src/app/upload:rw
restart: on-failure:5
depends_on:
immich-redis:
condition: service_healthy
immich-db:
condition: service_started
command: ["/usr/src/app/start.sh"]
i get an error here

Hmm I don't know then
I'd suggest removing that line then if it's not working
i was able to figure it out. Just updated the code for the server file
thank you
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