V
VALORANT2mo ago
Piero

HVCI Won’t Turn On

Basically I can’t play the game at all for the past 2 days. I’ve had this VAN Notification that my account requires HVCI to be enabled but whenever I try to enable it, it says to get rid of incompatible drivers but the incompatible drivers list is completely empty. I’ve done a clean reset on my computer and have searched drivers for this situation before on FaceIT CS2 and the problem was never resolved. Now I’m assuming I won’t be able to play Valorant now because I can’t turn it on for this game now? Has anyone found a fix to this or nah
86 Replies
Rachel
Rachel2mo ago
Show ss in “review incompatible drivers” page
Piero
PieroOP2mo ago
No description
Rachel
Rachel2mo ago
Hmm Ok Open cmd as admin type the whole thing : reg add "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceGuard\Scenarios\HypervisorEnforcedCodeIntegrity" /v "Enabled" /t REG_DWORD /d 1 /f show ss of the result
Piero
PieroOP2mo ago
No description
Rachel
Rachel2mo ago
Restart your pc Then press windows key + r Type msinfo32 And show ss of the last section
Piero
PieroOP2mo ago
Ok My computer is lowkey just stuck on the Alienware Boot logo
Rachel
Rachel2mo ago
Ehh for how long
Piero
PieroOP2mo ago
I’ve restarted, it’s been like 10-15 minutes so far
Rachel
Rachel2mo ago
Hold down power key and turn off And start again
Piero
PieroOP2mo ago
I got a Automatic Repair
Piero
PieroOP2mo ago
No description
Rachel
Rachel2mo ago
Click on restart If it still shows up Click on advanced options Show pic
Piero
PieroOP2mo ago
Ok I’m restarting
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Piero
PieroOP2mo ago
So far it’s at the same screen
Rachel
Rachel2mo ago
Hold down power key and restart again, you’ll most prob, end up in the advanced recovery We can try to reverse the cmd command
Piero
PieroOP2mo ago
Ok I did that, do I go to advanced options
Rachel
Rachel2mo ago
Yes
Piero
PieroOP2mo ago
No description
Rachel
Rachel2mo ago
Command prompt Then type diskpart Then type list volume Show pic
Piero
PieroOP2mo ago
No description
Rachel
Rachel2mo ago
Type exit Then type reg load HKLM\OFFLINE_SYSTEM C:\Windows\System32\Config\SYSTEM Show pic after
Piero
PieroOP2mo ago
No description
Rachel
Rachel2mo ago
Ok now, take your time and type exactly same: reg add "HKLM\OFFLINE_SYSTEM\ControlSet001\Control\DeviceGuard\Scenarios\HypervisorEnforcedCodeIntegrity" /v Enabled /t REG_DWORD /d 0 /f Done? Show pic
Piero
PieroOP2mo ago
No description
Rachel
Rachel2mo ago
Now reg unload HKLM\OFFLINE_SYSTEM
Piero
PieroOP2mo ago
No description
Rachel
Rachel2mo ago
wpeutil reboot :val_SusgeNoted:
Piero
PieroOP2mo ago
I type that on cmd right lol
Rachel
Rachel2mo ago
Yes
Piero
PieroOP2mo ago
Ok I’m no longer stuck on boot I’m on Home Screen
Rachel
Rachel2mo ago
You said you reset your pc completely right
Piero
PieroOP2mo ago
Well on May I did a PC Reset but I couldn’t do a complete one because it gave me an error. I only did a reset that made me keep my files I believe
Rachel
Rachel2mo ago
Well reinstall windows Should fix the issue
Piero
PieroOP2mo ago
Ok I’ll give that a try today, thanks for the help But just wondering, is memory integrity being enabled a requirement for everybody? Cause I remember seeing a video that said it affects performance So I reinstalled and removed all of my files and sadly the issue still persists, I’m incapable of turning memory integrity on at all so is there a way to even play the game at this point?
Rachel
Rachel2mo ago
Damn Ok What devices do you have connected to your pc Peripherals
Piero
PieroOP2mo ago
Wooting HE 60, Logitech Superlight Razer Viper V3 Pro Cable, Hyper X Cloud 3 USB Adapter These are all I have connected, an ethernet cable and the Display Port is the rest @Rachel Sorry to bother, but any ideas or advice that I should proceed with? I’ve already contacted support but there’s no progress so far
Rachel
Rachel2mo ago
After you reinstalled windows, did you install anything or directly tried to enable memory integrity
Piero
PieroOP2mo ago
Directly tried After I tried that, I downloaded Chrome and continued all of the Windows updates
Rachel
Rachel2mo ago
Microsoft Store - Download Center
Download Memory integrity system readiness scan tool from Official ...
HVCIScan is a tool that can be used to check a system for compatibility with memory integrity.
Rachel
Rachel2mo ago
Download and run this Show ss
Piero
PieroOP2mo ago
No description
Rachel
Rachel2mo ago
Let it complete
Piero
PieroOP2mo ago
hvciscan_amd64.exe is the correct file right? It just closed for me without even touching, and the other file doesnt open for my pc
Rachel
Rachel2mo ago
Yeah, create a new folder and move the amd64 to thst folder Show ss of that folder
Piero
PieroOP2mo ago
Like this?
No description
Rachel
Rachel2mo ago
Yes
Rachel
Rachel2mo ago
No description
Rachel
Rachel2mo ago
Type cmd here and hit enter
Piero
PieroOP2mo ago
Ok
Rachel
Rachel2mo ago
Then in the command prompt, type: hvciscan_amd64
Piero
PieroOP2mo ago
this is what i get
No description
Rachel
Rachel2mo ago
Ok dddriver64Dcsa.sys Copy that C:\Windows\System32\Drivers go here and search
Piero
PieroOP2mo ago
Ok i found it
Rachel
Rachel2mo ago
Right click and delete it Then check core isolation page
Piero
PieroOP2mo ago
I cant delete it says I require permission from TrustedInstaller Lol does that mean ive been hacked before or am i tripping
Rachel
Rachel2mo ago
Open cmd as admin
Piero
PieroOP2mo ago
Ok
Rachel
Rachel2mo ago
Type: sc stop dddriver64Dcsa Then: sc delete dddriver64Dcsa Show ss
Piero
PieroOP2mo ago
No description
Rachel
Rachel2mo ago
Ermm Usually we can delete using publisher name, wait let me check sum
Piero
PieroOP2mo ago
Ye
Rachel
Rachel2mo ago
pnputil /enum-drivers | findstr /i dddriver64dcsa Show ss after typing that
Piero
PieroOP2mo ago
No description
Rachel
Rachel2mo ago
That not it :val_SusgeNoted: Can you take ss of what it says when you try to delete
Piero
PieroOP2mo ago
Yes
Piero
PieroOP2mo ago
No description
No description
Rachel
Rachel2mo ago
Ok wait check dms
Saucywan
Saucywan2mo ago
:Sus:
Rachel
Rachel2mo ago
Fixed it:val_Heh: Or so we thought… Can you help buddy First I made em enable via registry Got stuck in loading screen loop Made em disable from recovery Now we successfully deleted the driver altogether and enabled, but gets stuck on loop again and then auto disables memory integrity
Saucywan
Saucywan2mo ago
Windows can disable it forcefully, if it fails to initialize at startup. This could happen because of virtualization being disabled. It could also be an unofficial or outdated Windows install lacking official support
Rachel
Rachel2mo ago
He reinstalled windows after the registry thing didn’t work Also updated other win updates :val_SusgeNoted:
Saucywan
Saucywan2mo ago
it's made by Dell what do you expect I would still check the BIOS to see if virtualization is on win+r, msinfo32, photo :D
Rachel
Rachel2mo ago
@Piero ^
Piero
PieroOP2mo ago
Hello, here’s a photo I took the other day for Riot Support. I haven’t made any changes to BIOS since I couldn’t find Virtualization and I’m already at the latest version:
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Piero
PieroOP2mo ago
I can update the photo later when I’m on my PC if necessary
Piero
PieroOP2mo ago
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Piero
PieroOP2mo ago
@Saucywan
shades
shades2mo ago
Redownload windows?
Piero
PieroOP2mo ago
Already did and all of the files
Piero
PieroOP2mo ago
@ItsGamerDoc
No description
ItsGamerDoc
ItsGamerDoc2mo ago
reach out to alienware your PC is perfectly capable to enable it nothing we can do to help you
Piero
PieroOP2mo ago
Ok thanks will do
Saucywan
Saucywan2mo ago
After looking into it it does appear to be an issue. I apologize for not being able to assist more
Piero
PieroOP2mo ago
No worries, thanks for the time and help regardless to y’all, I’ll check with Dell for further assistance

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