Unable to transfer domain to cloudflare although the domain is unlocked

Hello, I have recently added a new domain to my account that is currently on another provider, I have already unlocked the domain on the other provider (weeks ago) and have the transfer key, but cloudflare doesn't show it on the options to transfer domain. What can I do to be able to transfer it?
6 Replies
Hard@Work
Hard@Work4w ago
Have you added the Cloudflare Nameservers to the domain on the original registrar?
* Pau Cabrera
* Pau CabreraOP4w ago
No, I don't have access to the old registrar. I am doing this transfer for a client The only thing I have is the key to transfer it
Hard@Work
Hard@Work4w ago
Registrar requires Cloudflare Nameservers set to be able to transfer it.
* Pau Cabrera
* Pau CabreraOP4w ago
?? But every other registrar allow to transfer without having the nameservers pointing to cloudflare Is there not a way to solve this?
Chaika
Chaika4w ago
Cloudflare's Registrar isn't a standalone registrar/a normal one. It's more of a value add for existing customers. It requires you to use Cloudlfare nameservers and you can't change away, so you have to set it up fully first, and then you can transfer. No way to bypass afaik, a helpful safety thing as well to ensure people understand they need to use Cf DNS
* Pau Cabrera
* Pau CabreraOP4w ago
I see... that's a severe inconvenience I find the meassure completely innecesary. People working with DNS records and domains already know the deal. I don't see the need for this block. Let's see how I solve it Thanks for the help

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