N
Neon2mo ago
adverse-sapphire

can't export my database

when I open neon console it gave me a warning that said I used all my computing hour for the month and I want the data now. Is there another way to export the data?
13 Replies
flat-fuchsia
flat-fuchsia2mo ago
Hey! You need CU to be able to spin up your database to export it. What is your project id? (You can find it in the URL)
adverse-sapphire
adverse-sapphireOP2mo ago
bold-bread-74511881 there's no other way? I really needed the data now
flat-fuchsia
flat-fuchsia2mo ago
We're going to temporarily increase your limits so that you can export your database and get unstuck 🙂
adverse-sapphire
adverse-sapphireOP2mo ago
thank you man
flat-fuchsia
flat-fuchsia2mo ago
I'll ping you when its done!
adverse-sapphire
adverse-sapphireOP2mo ago
appreciate it man.. you're a life saver is there any update? I still can access the data so that I can export it
flat-fuchsia
flat-fuchsia2mo ago
Waiting to hear back, sorry for the delay
adverse-sapphire
adverse-sapphireOP2mo ago
Any update?
inland-turquoise
inland-turquoise2mo ago
same issue here, polished-brook-36938658
adverse-sapphire
adverse-sapphireOP2mo ago
Hey man, is there any update? I kind of need the data right now
front-crimson
front-crimson2mo ago
hey both - increasing your limits now ok @YoHighness and @Tripa🤘 your compute limits should be temporarily increased so you can access data.
adverse-sapphire
adverse-sapphireOP2mo ago
Thank You so much man 🙏
inland-turquoise
inland-turquoise2mo ago
thank you I appreciate it

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