Immich•3w ago

if i just tried to update and immich is now telling me to setup an admin user, how cooked am i?

currently gathering info but i was on immich like 133.1 or something like that and trying to update to the current latest version. I think i have a backup (untested) of the DB so i guess that helps. Curious if theres a recovery guide somewhere though

10 Replies

Immich•3w ago

:wave: Hey @Adrian E. (Open Source), Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :blue_square: read applicable release notes. 3. :blue_square: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.

Sergey Katsubo•3w ago

Your compose + .env?

Adrian E. (Open Source)OP•3w ago

yeah ive been using a compose + .env setup i also work a lot with docker and docker compose day to day for work if that helps

Sergey Katsubo•3w ago

Yeah, sorry, I meant more info as per the auto-post above

In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: Your docker-compose.yml and .env files.

Adrian E. (Open Source)OP•3w ago

ohhhh

Sergey Katsubo•3w ago

I'm just thinking how it could lost Postgres data. Maybe if PG data volume was anonymous or like that.

Adrian E. (Open Source)OP•3w ago

i tend to avoid volumes for important data. only volume im using is model-cache. everything else is mounted to a path on the machine i think when i first brought things up after upgrading it was using

ghcr.io/immich-app/postgres:14-vectorchord0.4.3-pgvectors0.2.0@sha256:8d292bdb796aa58bbbaa47fe971c8516f6f57d6a47e7172e62754feb6ed4e7b0

for the db, but the old image for the server, so it complained about vectorchord 0.4.3 being too new. Wonder if that could have done it? currently trying to connect to the db and see whether it basically got initialized or what happened (and possibly restore it from the backup) ah yep, db looks empty af (sorry for the lack of info, im sorta just liveposting here as i work through this and figure out what happened) one log line i did see that was interesting was

[Nest] 7  - 09/13/2025, 8:40:21 PM     LOG [Microservices:EventRepository] Initialized websocket server
[Nest] 20  - 09/13/2025, 8:40:21 PM     LOG [Api:EventRepository] Initialized websocket server
[Nest] 7  - 09/13/2025, 8:40:21 PM     LOG [Microservices:DatabaseRepository] Creating VectorChord extension
[Nest] 7  - 09/13/2025, 8:40:22 PM     LOG [Microservices:DatabaseRepository] Reindexing clip_index
[Nest] 7  - 09/13/2025, 8:40:22 PM     LOG [Microservices:DatabaseRepository] Reindexing face_index
[Nest] 7  - 09/13/2025, 8:40:22 PM    WARN [Microservices:DatabaseRepository] Table smart_search does not exist, skipping reindexing. This is only normal if this is a new Immich instance.
[Nest] 7  - 09/13/2025, 8:40:22 PM    WARN [Microservices:DatabaseRepository] Table face_search does not exist, skipping reindexing. This is only normal if this is a new Immich instance.

[Nest] 7  - 09/13/2025, 8:40:21 PM     LOG [Microservices:EventRepository] Initialized websocket server
[Nest] 20  - 09/13/2025, 8:40:21 PM     LOG [Api:EventRepository] Initialized websocket server
[Nest] 7  - 09/13/2025, 8:40:21 PM     LOG [Microservices:DatabaseRepository] Creating VectorChord extension
[Nest] 7  - 09/13/2025, 8:40:22 PM     LOG [Microservices:DatabaseRepository] Reindexing clip_index
[Nest] 7  - 09/13/2025, 8:40:22 PM     LOG [Microservices:DatabaseRepository] Reindexing face_index
[Nest] 7  - 09/13/2025, 8:40:22 PM    WARN [Microservices:DatabaseRepository] Table smart_search does not exist, skipping reindexing. This is only normal if this is a new Immich instance.
[Nest] 7  - 09/13/2025, 8:40:22 PM    WARN [Microservices:DatabaseRepository] Table face_search does not exist, skipping reindexing. This is only normal if this is a new Immich instance.

Zeus•3w ago

if the DB is empty that makes sense most likely you had a broken mount point or something like that postgres doesn't just lose databases

Adrian E. (Open Source)OP•3w ago

the db definitely didnt used to be empty though so uuh idk what happened i prob could have still f*cked up a mount point or something yep thats what happened in migrating to using ansible to manage my docker stuff, i fucked up a path yep, i got it to work again

Immich•3w ago

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if i just tried to update and immich is now telling me to setup an admin user, how cooked am i?

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