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Immich3w ago
AlexL

Android App says Data migration in progress for an hour

I have started the app for the first time in a while, so it likely got an update one or more times and I have the server on version v1.135.3. When I start the App it says Data migration in progress, but that does not finish any time soon, I have it running for an hour now. I wonder if that requires a server update as well or if I am missing something else.
9 Replies
Immich
Immich3w ago
:wave: Hey @AlexL, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
Mispey
Mispey3w ago
Took me several hours with like 30K photos on my wife's account
𝕮𝖍𝖆𝖚𝖙𝖔
If you don't have a lot of photos like under 20k it should not take long. If possible take a look at your server CPU / I/O / RAM usage while processing the DB migration. With my 20K photos it took like 30 sec to process. (CPU i7 9700T) But the app says it is still processing. So I restarted the app and everything is normal and the migration was finished. Maybe it's a bug.
bo0tzz
bo0tzz3w ago
Yeah you need to update your server
AlexL
AlexLOP3w ago
thank you, i will try that
matr1x
matr1x3w ago
Hey, I wasn't aware of this migration being needed so i started it by accident and my phone locked while i was afk and it stopped is there a way to restart the migration?
Alex Tran
Alex Tran3w ago
There is no need to restart migration there. You can log out and log back in, it will pull in the correct data
AlexL
AlexLOP3w ago
I got it working again after logging out and back in again
Immich
Immich3w ago
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