Postgres auth failed
Hello
I had an immich server running v1.133.0 (which wasn't able to upgrade - installed it using snap, not the issue here).
I have a complete backup of the /common folder.
I removed the broken immich server (that couldn't be upgraded), then installed a fresh one (1.138.,x / 1.140.x), stopped all the services/daemons.
Restored the entire /common folder.
When restarting the whole server, everything goes up, except Immich.server which fails on a postfres user "auth_failed".
So it seems the restored /common folder has a (set of) password, and the fresh app a different one.
I have access to psql, I was able to alter the password for postgres, but no success when trying to restart the services.
I am not running immich in docker.
I have (found) no .conf or .env or .json files in the common folder.
How can I recover/find the missing password to get it running ?
Any advice would be appreciated.
Thank you very much.
Best
6 Replies
:wave: Hey @frav1874,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
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Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
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Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
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If this ticket can be closed you can use the /close command, and re-open it later if needed.I don’t understand your setup but you need to have a docker compose and a .env file
If you set the Postgres password in the database you also need to set it in the env
I used nap to install (previous version), and eith new fresh install.
I don't recall any docker being used with snap.
I didn't find a .env file.
We don't support snap installs. The officially recommended method is via docker.
Ok. I have my set of data, and database, how can I migrate it / import it in a docker fresh install and recover my pictures/albums/faces/... ?